Three computers with different problems running Windows Mail

G

Guest

After running WMUtil.exe on one of my 64-bit Windows
Vista computers, I now get these two error messages
every time I try starting Windows Mail:


Windows Mail could not be started. The application
was unable to open the Windows Mail message store.
Your Windows Mail mailbox data is currently being
used by another program, such as a virus scanner.
Close the program or wait for it to complete its
operation, then open Windows Mail again.
(0x800C0155)

Windows Mail could not be started because MSOE.DLL
could not be initialized.


The WMUtil.exe program was able to find a few
hundred zero-length files and delete them on this
machine, but it may require a reboot to tell
Windows Mail the database is closed. Since I'm
in the middle of running a rather long program
(about another 200 hours of CPU time expected,
with no checkpoints), I'm in no hurry to try
rebooting. WMUtil.exe will run, but does not
correct this problem

I've installed Windows Live Mail on the 64-bit
computer, but it was unable to import the
Windows Mail database while Windows Mail was
unable to start. Also, I can no longer get
Windows Live Mail to start, or even show me an
error message saying why it won't start.

On my 32-bit Windows Vista computer, it found
and deleted at least 28000 zero-length files but
it was unable to find a few thousand more where the
folders contain pointers to message files which
are unreachable - not clear whether this is
because the file actually doesn't exist or
because it isn't where the pointer says it is.
I decided to try WMUtil.exe after Windows Mail on
the 32-bit machine became unable to complete
database compactions normally, probably partly
due to the very large database of news messages I
have on that machine - about 770,000 files as
counted by WMUtil.exe, mostly unread or the same
messages downloaded from more than one newsgroups
server.

Also, an update some time ago for the search
routines made Windows Mail able to search for words
in subject lines written in alternate character sets
that happen to contain all the letters needed to
write in English (as many newsgroups spanmmers are
now using), but at the cost of making Windows Mail
require many times as much memory to run - enough
that I can now seldom complete subject line searches;
they tend to return 0 items found even if, before
the search, I see a post in a newsgroup that the
search should find. Expanding the physical memory
from 2 GB to 4 GB hasn't helped with this problem,
and 32-bit Windows won't try to use even as much as
all the 4 GB.

Windows Mail won't complete database compaction
on the 32-bit machine or recognize that WMUtil has
already been used to do it, so I have to keep increasing
the number of times it can run before the next database
compaction.

My other 64-bit computer has a Windows Mail
problem with a more obvious cause - it's a laptop
with no mouse, and is therefore unable to perform
many of the Windows Mail operations I normally
request with a mouse.

Windows Vista SP2 with most of the updates on all
three machines; 8 GB memory on the 64-bit machines

Since I haven't found instructions for doing newsgroups
post filtering with Windows Live Mail yet (or even
information on whether it has any such feature), I'm in
no hurry to try switching my newsreader to that program.

Another problem, described more fully in a more appropriate
newsgroup: None of my backup attempts for these three
machines have been successful in the last two months.

Robert Miles
 
S

Steve Cochran

You can fix the no start problem by moving the entire message store to another location or by renaming the Windows Mail directory that holds the message store. Also, if you ran the repair option of WMUtil, it creates a backup of the database file that you can restore.

steve
 
M

Mark Elmy

I have an email sent to me dated as received 15/4/2012 13:00 - the user who
sent it was obviously doing some time crucial tests at the time, requiring
system date to be set in future.

I can navigate to it, know where it is etc but the search (CTRL shift F)
cannot find it when I input today's date as the received after date.

I've even created a draft equivalent, saving it in drafts after setting my
system date to 1/1/2013 - which is found

The unfound email of 15/4/2012 I see a merely one of many that cannot be
found after a system crash.

I've run the WMutil program, rebuilt indexes (using the control panel Index
options utility) even added dbx files to the list of files to index.

Still cannot find my email of 15/4/2012 - and many more!

Cheers
Mark
 
S

Steve Cochran

I don't think WinMail was designed to deal with dates in the future. By changing the dates on your machine back and forth, it could result in weird effects. I would try searching for the message subject and leave out the date range and see if you can find it that way. And make sure you have View | Current View | Show all messages checked in your folders.

Otherwise you might also look out for 3rd party program interference. See point 3 here: www.oehelp.com/OETips.aspx#3

steve
 
G

Guest

How do I tell Windows Mail its database it has been
moved if it won't start?

After the repair option of WMUtil, how do I recognize
the backup of the database file and how do I restore it?
Is it the assorted WindowsMail.MSMessageStore.[timestamp]
files I've accumulated by running WMUtil again and again
over the last few months (about 1.3 GB each)?

Remember, it's been a few months since I was able to
make any successful backups to recover from.

Robert Miles

You can fix the no start problem by moving the entire message store to
another location or by renaming the Windows Mail directory that holds the
message store. Also, if you ran the repair option of WMUtil, it creates a
backup of the database file that you can restore.

steve
 
S

Steve Cochran

If you rename the directory where there database is, it won't be able to find the database, so it then creates a new one and starts WinMail clean.

To restore the backup of the database, delete or rename the WindowsMail.MSMessageStore file and rename the backup to WindowsMail.MSMessageStore.

steve

How do I tell Windows Mail its database it has been
moved if it won't start?

After the repair option of WMUtil, how do I recognize
the backup of the database file and how do I restore it?
Is it the assorted WindowsMail.MSMessageStore.[timestamp]
files I've accumulated by running WMUtil again and again
over the last few months (about 1.3 GB each)?

Remember, it's been a few months since I was able to
make any successful backups to recover from.

Robert Miles

You can fix the no start problem by moving the entire message store to
another location or by renaming the Windows Mail directory that holds the
message store. Also, if you ran the repair option of WMUtil, it creates a
backup of the database file that you can restore.

steve

After running WMUtil.exe on one of my 64-bit Windows
Vista computers, I now get these two error messages
every time I try starting Windows Mail:
[snip]

Robert Miles
 

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