The TCP/IP network transport is not installed

B

Bob Monahan

I was trying to connect to the broadband network at my
work last night with my laptop that runs XP Home.

I was unsuccessful after fiddling with it for quite awhile.

Now I can't even use my dialup at home.

When I boot I get this error message.

"Mobile Devices Properties"
"The TCP/IP network transport is not installed"

Any ideas?

$bob$
 
K

Ken Wickes [MSFT]

Try uninstalling the network adapter in device manager, rebooting, and
letting XP reinstall it.

If you are still having trouble then type "ipconfig /renew" at a command
line. If you get an error about something not being a socket or not being
able to load a specified provider then read on.

I have traced several of these problems to improperly configured winsock
LSPs. Run "winmsd" and go to Components/Network/Protocol. Look at the
names in the list, anything with "MSAFD" in it or the "RSVP xxx Service
Provider" should be fine. Anything else is suspect, and uninstalling the
owning program might help.

If that fails or your provider list is empty, you may need to rebuild the
catalog from scratch. The following instructions will rebuild your catalog
for TCP/IP. If you are using any other transports (If you don't know, then
you probably aren't) then you will have to reinstall them as well.


1. Backup and delete the following registry keys

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

2. Reboot

3. Go to the network connections folder, right click the icon for your
network connection, and select properties.

4. Click install, choose "protocol", and click "add..."

5. Click "Have Disk...", enter "\windows\inf", click OK

6. Select "Internet Protocol (TCP/IP), click OK

7. When the process in complete, reboot
 
J

Julian Opificius

Ken,
It works!
I stumbled across your words of wisdom here, after having had a
two-day ordeal trying to back out of a broken McAfee installation that
left me in the "network transport not installed" boat along with many
others. I am running Win2000, and had tried - only partially
successfully - to install McAfee Internet Security 5. It was secure
alright - I couldn't connect at all.

I was getting desparate, seeing so many unhelful "just reinstall the
TCP/IP stack" responses on the web.

Many thanks for reply to Bob's and my plight. Now if only Microsoft
would put something in the knowledgebase about it ...

Anyway, your fix worked perfectly. Now, at 5:32 AM, I can go get some
sleep.

Julian.
=================================


Ken Wickes said:
Try uninstalling the network adapter in device manager, rebooting, and
letting XP reinstall it.

If you are still having trouble then type "ipconfig /renew" at a command
line. If you get an error about something not being a socket or not being
able to load a specified provider then read on.

I have traced several of these problems to improperly configured winsock
LSPs. Run "winmsd" and go to Components/Network/Protocol. Look at the
names in the list, anything with "MSAFD" in it or the "RSVP xxx Service
Provider" should be fine. Anything else is suspect, and uninstalling the
owning program might help.

If that fails or your provider list is empty, you may need to rebuild the
catalog from scratch. The following instructions will rebuild your catalog
for TCP/IP. If you are using any other transports (If you don't know, then
you probably aren't) then you will have to reinstall them as well.


1. Backup and delete the following registry keys

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

2. Reboot

3. Go to the network connections folder, right click the icon for your
network connection, and select properties.

4. Click install, choose "protocol", and click "add..."

5. Click "Have Disk...", enter "\windows\inf", click OK

6. Select "Internet Protocol (TCP/IP), click OK

7. When the process in complete, reboot

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Bob said:
Still need help... Getting desparate.
 
K

Ken Wickes [MSFT]

I have been attempting to get this into the KB, but things can move slowly
sometime.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Julian Opificius said:
Ken,
It works!
I stumbled across your words of wisdom here, after having had a
two-day ordeal trying to back out of a broken McAfee installation that
left me in the "network transport not installed" boat along with many
others. I am running Win2000, and had tried - only partially
successfully - to install McAfee Internet Security 5. It was secure
alright - I couldn't connect at all.

I was getting desparate, seeing so many unhelful "just reinstall the
TCP/IP stack" responses on the web.

Many thanks for reply to Bob's and my plight. Now if only Microsoft
would put something in the knowledgebase about it ...

Anyway, your fix worked perfectly. Now, at 5:32 AM, I can go get some
sleep.

Julian.
=================================


"Ken Wickes [MSFT]" <[email protected]> wrote in message
Try uninstalling the network adapter in device manager, rebooting, and
letting XP reinstall it.

If you are still having trouble then type "ipconfig /renew" at a command
line. If you get an error about something not being a socket or not being
able to load a specified provider then read on.

I have traced several of these problems to improperly configured winsock
LSPs. Run "winmsd" and go to Components/Network/Protocol. Look at the
names in the list, anything with "MSAFD" in it or the "RSVP xxx Service
Provider" should be fine. Anything else is suspect, and uninstalling the
owning program might help.

If that fails or your provider list is empty, you may need to rebuild the
catalog from scratch. The following instructions will rebuild your catalog
for TCP/IP. If you are using any other transports (If you don't know, then
you probably aren't) then you will have to reinstall them as well.


1. Backup and delete the following registry keys

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

2. Reboot

3. Go to the network connections folder, right click the icon for your
network connection, and select properties.

4. Click install, choose "protocol", and click "add..."

5. Click "Have Disk...", enter "\windows\inf", click OK

6. Select "Internet Protocol (TCP/IP), click OK

7. When the process in complete, reboot

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Bob said:
Still need help... Getting desparate.


-----Original Message-----
I was trying to connect to the broadband network at my
work last night with my laptop that runs XP Home.

I was unsuccessful after fiddling with it for quite awhile.

Now I can't even use my dialup at home.

When I boot I get this error message.

"Mobile Devices Properties"
"The TCP/IP network transport is not installed"

Any ideas?

$bob$
.
 

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