"The page cannot be displayed"

[Edward W. Thompson]

The problem is I am unable to access a particular set of web sites
(www.Amazon.com plus all sister sites e.g. www.amazon.co.uk). As far as I
know these are the only sites I cannot access. I use to be able to access
the sites pre SP2 but I find it difficult to relate the problem to SP2. I
have noted several posts recently from others who are experiencing a similar
problem but have seen no solutions.

I am running WINXP Pro SP2 and as far as I can tell the machine is clean
(re: NOD32, Kaspersky, Ad-Aware 1.05, Spybot S&R, BHODemon, also scanned the
machine using Trend online virus checker). The impression is that the
problem relates to a trojan but as far as I can tell the machine is clean.

I have tried all the 'fixes' in the MS KB that seem relevant . Have also
run sfc /scannow using my slip streamed SP2 disk. Have search Google but
without enlightenment.

I can access the 'amazon' sites from the same machine using Firefox so that
seems to eliminate a router or ISP problem. I can also access the problem
sites from my laptop, also WINXP Pro SP2, via my wireless ADSL router; so
that seems to eliminate a SP2, ISP and router problem.

As you can see I am at a dead end. I noted someone suggested loading Sun
Java may solve the problem as corruption with MS Java may give rise to
problems with individual sites. There doesn't seem any harm in trying this
but I would not sfc /scannow have repaired a MS Java problem if one existed?

I would appreciate some help.

 

[Jan Il]

Hi Edward

The problem is I am unable to access a particular set of web sites
(www.Amazon.com plus all sister sites e.g. www.amazon.co.uk). As far
as I know these are the only sites I cannot access. I use to be
able to access the sites pre SP2 but I find it difficult to relate
the problem to SP2. I have noted several posts recently from others
who are experiencing a similar problem but have seen no solutions.

I am running WINXP Pro SP2 and as far as I can tell the machine is
clean (re: NOD32, Kaspersky, Ad-Aware 1.05, Spybot S&R, BHODemon,
also scanned the machine using Trend online virus checker). The
impression is that the problem relates to a trojan but as far as I
can tell the machine is clean.

I have tried all the 'fixes' in the MS KB that seem relevant . Have
also run sfc /scannow using my slip streamed SP2 disk. Have search
Google but without enlightenment.

I can access the 'amazon' sites from the same machine using Firefox
so that seems to eliminate a router or ISP problem. I can also
access the problem sites from my laptop, also WINXP Pro SP2, via my
wireless ADSL router; so that seems to eliminate a SP2, ISP and
router problem.

As you can see I am at a dead end. I noted someone suggested loading
Sun Java may solve the problem as corruption with MS Java may give
rise to problems with individual sites. There doesn't seem any harm
in trying this but I would not sfc /scannow have repaired a MS Java
problem if one existed?

I would appreciate some help.

I do not believe an sfc /scannow would repair JAVA VM. You can Install Sun
Java. Here's some information you might try to see if it will help:

Courtesy of Jim Byrd:

Be aware, however, that after Dec 31, 2007, MS will apparently no longer be
distributing Java or providing any support for Java including security
fixes. See here:
http://www.microsoft.com/mscorp/java/
so you might want to start thinking about the future.

There is good information concerning all aspects of the Java situation here:
http://www.javatester.org/installing.html

You can get the Sun Java J2SE RunTimes or SDK here:
http://java.sun.com/downloads/index.html
(all versions - select using the dropdown)

Sun also offers an automatic download and install of the 1.4 Java plug-in
here:
http://java.sun.com/getjava/download.html

"One note about the JVM Selector utility: If/when you install a new
version of Sun J2SE, you need to manually select to have Sun JVM as default
JVM for IE (in install), or after install via the JavaPlugin control panel.
This generates the necessary win32 registry entries, which must be present
for the utility to know about JavaPlugin. After that, the utility should
work properly."

MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp

JAVA VM for XP -

To download Java VM for XP:

Download the Microsoft Java VM for Windows XP here
http://windowsupdate.microsoft.com

Go to the Windows Update Site (Start/All Programs/Windows Update/Personalize
Windows Update/Enable the Windows Update Catalog. Save Settings. Select
Windows Update Catalog from the left hand pane/Select Find updates for
Microsoft Windows systems from the right hand pane/Select Windows XP/Search.
Select Critical Updates and Service Packs.
Select the March 4th Security Update as it contains Windows XP VM.

Or you can download it from one of these locations:

http://www.download.windowsupdate.c..._CD24D109B33421DB6728FBDC80C9F572EB7A3865.exe
or
http://ftp.uni-stuttgart.de/pub/systems/win95/fixes/VM/msjavx86.exe
or
ftp://ftp.uq.edu.au/mirror/microsoft/patches/winxp/javavm_3319_MIL_4275/MSJavx86.exe

You might also try installing the Windows Script 5.6 for Windows 2000 and XP
if you have not already done so. The install includes a new jscript.dl
http://www.microsoft.com/downloads/...43-7E4B-4622-86EB-95A22B832CAA&displaylang=en

or..............

1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/nhp/default.asp?contentid=28001169
or
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

Start>Run>Regsvr32 vbscript.dll

Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Edward W. Thompson]

Thanks for your response. I'll work through it and let you know.