Help - The page cannot be displayed

[Guest]

I cannot access any websites from IE and get the message "The page cannot be
displayed". I can however view any website from "My Computer" by typing in
the web address in the address bar. The modem is fine and so the ISP won't
have anything to do with it. I have tried all the security and firewall
setting checks as well as the scannow cmd that the MSN Troubleshooting site
suggests. Can anyone help at all? It's not a big problem until windows open
without address boxes or visible Properties to copy and paste into the
address bar.... but.... it is REALLY annoying. Please help!?

 

[Don Varnau]

Hi,
Probably won't help, but first try...
Internet Options> Programs> Reset Web Settings. This may also be under IE>
Tools> Reset Web Settings.

Next...
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one
of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program. BHO or add-on.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
Control Panel or Security Center) before disabling a third-party firewall.

See these sites for help with malware (adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

IEFix from http://windowsxp.mvps.org/IEFIX.htm may help.

Manually re-registering the DLLs listed in this article may help:
http://support.microsoft.com/?kbid=281679

Other possibilities at
IE- Can't display- DNS Errors: http://inetexplorer.mvps.org/answers/16.html

Hope this helps,
Don
[MS MVP- IE]