Page Cannot be Displayed

E

Edward W. Thompson

I am using WINXP Pro SP2 and as far as I can tell the system is working
without problems except I cannot now access www.amazon.com. When trying to
access this page and a 'sister' page, www.amazon.co.uk, I get the standard
Page Cannot Be Displayed response. Of all the various sites I use these are
the only sites where I get this response. I have tried all the 'standard'
stuff like disabling firewalls, resetting security settings etc but still
cannot access these sites. Prior to updating to SP2 I use to be able to
visit the site(s) and I can access the site(s) with my laptop, also WINXP
Pro SP2.

Can any one direct me how to solve this problem?
 
J

Jan Il

Hi Edward :)
I am using WINXP Pro SP2 and as far as I can tell the system is
working without problems except I cannot now access www.amazon.com.
When trying to access this page and a 'sister' page,
www.amazon.co.uk, I get the standard Page Cannot Be Displayed
response. Of all the various sites I use these are the only sites
where I get this response. I have tried all the 'standard' stuff
like disabling firewalls, resetting security settings etc but still
cannot access these sites. Prior to updating to SP2 I use to be able
to visit the site(s) and I can access the site(s) with my laptop,
also WINXP Pro SP2.

Can any one direct me how to solve this problem?

Try the following and see if it helps:


You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/default.aspx?scid=kb;EN-US;281679

also..............

Register these files:

1. Click on Start -- Run
2. Type Regsvr32 softpub.dll
3. Click OK

and.............

Script Debugging Problem

Open IE
Tools | Advanced
Under Browings:
Disable Script Debugging - Check it
Display a notification about every script error - Uncheck it
Apply
OK

or........................

Problems accessing secure sites/ cannot install 128 bit encryption
http://inetexplorer.mvps.org/answers2.htm#secure_sites

or...............

Courtesy of Ramesh -

Click Start, Run and type this command

REGSVR32 JSCRIPT

This should fix all or most of the said problems.

or........

JavaScript not working

http://www.fjsmjs.com/OE/nolinks.htm
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.mvps.org/inetexplorer/answers2.htm#hyperlinks
http://www.mvps.org/inetexplorer/answers.htm#new_window

Then see below:

Where to get the JAVA VM
http://www.microsoft.com/mscorp/java/?gssnb=1
or
http://inetexplorer.mvps.org/answers_9.htm#java

You can try updating your scripting engine. The latest scripting engine can
be found at:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

(98, ME, NT4.0) For 2000 and XP go to
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

You can test Javascript here:
http://www.dancespots.net/browsertest.htm

Java VM:
http://www.mvps.org/inetexplorer/answers_9.htm#java2

Sun version
http://java.sun.com/getjava/installer.html

MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp

Also....

Courtesy of Jim Byrd:

There is good information concerning all aspects of the Java situation here:
http://www.javatester.org/installing.html

Be aware, however, that after Dec 31, 2007, MS will apparently no longer be
distributing Java or providing any support for Java including security
fixes. See here: http://www.microsoft.com/mscorp/java/ so you might want
to start thinking about the future.

You can get the Sun Java J2SE RunTimes or SDK here:
http://java.sun.com/downloads/index.html
(all versions - select using the dropdown)

Sun also offers an automatic download and install of the 1.4 Java plug-in
here:
http://java.sun.com/getjava/download.html

For the MS Java VM, you may need to install v.3805 or v.3809 prior to
upgrading to v. 3810 if you didn't previous have MS Java v. 3805 or 3809
installed.

If your OS is Win2000 SP2, SP3 but NOT SP4 then you can download and install
the MS Java VM v. 3809 from here:
http://download.windowsupdate.com/m..._510A502BA8F9B6F19230BB2BCCE87D5474AC9DCD.exe
or here:
http://www.biologylab.awlonline.com...icrosoft.Q810030_W2K_SP4_5849/Q810030_W2K.exe

For Win2000 SP4, you'll need to re-install v.3805, from here:
http://www.download.support.safetec.net/msjavx86/msjavx86.exe
http://www.mvps.org/inetexplorer/msjavx86.exe

For all other OS's:

Download and install the MS Java VM v. 3809 from one of the links here:
http://ftp.idilis.ro/windows/sp/jvm98/msjavwu.exe, or here:
http://secinfo.huji.ac.il/patches/Win-xp/msjavwu.exe

Then upgrade to v. 3810:

For all OS's except Win2kSP4 obtain v. 3810 here:
http://fileforum.betanews.com/detail.php3?fid=1050022631 ,or here:
http://download.windowsupdate.com/m...l/MSJavWU_8073687b82d41db93f4c2a04af2b34d.exe

For Win2k - SP2, SP3 - you can also obtain v. 3810 from Microsoft here:
http://download.microsoft.com/downl...-9b18-423356321682/Q816093_W2K_SP4_X86_EN.exe

For Win2kSP4, to get 3810 from Microsoft you now have to get Q816093 from
Windows Update Catalog - use the entry for Windows 2000 SP4 (this seems to
be the only Win2k option that has it) and then find 816093 in the list. You
can find directions for using the Windows Update Catalog functions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;323166. (I am
informed by Torgeir Bakken, MVP, that if you rename the downloaded file from
here:
http://fileforum.betanews.com/detail.php3?fid=1050022631
to msjavwu.exe. It will then also work for SP4.)

Both Java VM's can co-exist on your machine quite nicely. Just select which
one you want to use in Tools|Internet Options|Advanced and restart all IE
browsers. Here, courtesy of Michel Gallant, MVP Security, is a tiny utility
which allows you to toggle and view status of your current
Java VM vendor associated with IE:
http://www.jensign.com/JavaScience/SelectIEJVM/index.html

A note from Mitch Gallant:

"One note about the JVM Selector utility: If/when you install a new
version of Sun J2SE, you need to manually select to have Sun JVM as default
JVM for IE (in install), or after install via the JavaPlugin control panel.
This generates the necessary win32 registry entries, which must be present
for the utility to know about JavaPlugin. After that, the utility should
work properly."

MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp

or.....................

Do you have the JavaScript plug-in installed?
http://java.sun.com/webapps/download/AutoDL?BundleId=9567

or...........

You might also try installing the Windows Script 5.6 for Windows 2000 and XP
if you have not already done so. The install includes a new jscript.dl
http://www.microsoft.com/downloads/...43-7E4B-4622-86EB-95A22B832CAA&displaylang=en

or..............

1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/nhp/default.asp?contentid=28001169
or
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script
on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after
Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

Archive: Java 2 SDK, Standard Edition (J2SE), v 1.4.1_01
http://java.sun.com/products/archive/j2se/1.4.1_01/

Msjava.dll - Explorer caused an exception c0010000X in module
This problem can occur if the Microsoft Java Virtual Machine (VM) is
damaged. To work around this problem, install a new copy of the
Java VM from the following Microsoft Web site:

http://www.microsoft.com/java/
or
http://support.microsoft.com/?kbid=232803

also......

It may, however, be Shockwave Flash related, try the following:
There is a FAQ about the SWF plugin there.
http://candystand.com/contactus/contact.aspx?m=/contactus/contact_us&cat1=254&cat2=256

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
For XP SP2

Tidying up after SP2 Installation:
http://forum.aumha.org/viewtopic.php?t=7265&start=0&postdays=0&postorder=asc&highlight=

WinXP SP2 Support Center
http://support.microsoft.com/default.aspx?pr=windowsxpsp2
Pages of MVP & 'Windows Update Maven' Jupiter Jone's
Service Pack (any) Installation Checklist
http://www3.telus.net/dandemar/spackins.htm

MS No charge SP2 support website
http://forum.aumha.org/viewtopic.php?t=7843&start=0&postdays=0&postorder=asc&highlight=

Security Problems - Blocking codes:

Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm

or......

Internet options>Advanced tab..scroll down to Security and check Allow
active content to run in My Computer.

Browsing Security Enhancements
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2brows.mspx

Programs that may behave differently in WinXP SP2
http://support.microsoft.com/?kbid=884130

You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/default.aspx?scid=kb;EN-US;281679

or.............

Problems with secure sites - Courtesy of Robert Aldwinckle

Try turning on prompts for Cookies and Active Scripting so you can tell if
anything is happening. You could also open the TIF viewer and see if you
already received it. Make your view Details and order by Last Accesssed.
The Cookie appears as a txt file. There is also a request to use ActiveX
which I couldn't see where it was being used but there is a script which
checks whether the browser can handle Shockwave Flash so I suspect there may
be check for it which I missed somewhere.

The point is that all of that gets done before the page starts being
rendered; so either your User-Agent string or your version of Flash may be
affecting what else is being loaded and it may be that which is causing the
404.

If you don't want to bother with prompting you would also get a different
result simply by using the Security tab slider and setting it to High.

Don't forget to set your security settings back to whatever they were (e.g.
click Default) after testing. ;)

or ........

Flash & Shockwave not working

A few of things could contribute to the problem. Have you checked your
firewall to see if the ad-blocker or Flash blocker is set to on or block?
Also, there are several Pop-up blockers that will block Flash unless you
turn it off. I had POP-UP Blocker and it would not open Flash at all, and
it took me a while to figure out what was doing it When I unchecked the
Kill Flash it stopped. Some Flash has pop-ups and the blockers will see
them as ads or and kill it any way.

Also, if you have SpywareBlaster installed, be sure you have Kill Flash
unchecked - Open SpywareBlaster - Tools - Click on Flash Killer then uncheck
"Switch off Flash Player" or in v3.1 Disable and block Macromedia Flash (4X
5X & 6X) in Internet Explorer.


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
G

Guest

I have the exact same problem but my blocked site is
hotmail. I also posted the problem but have not heard
back. Have you resolved it?
Bob
-----Original Message-----
I am using WINXP Pro SP2 and as far as I can tell the system is working
without problems except I cannot now access
www.amazon.com. When trying to
 

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