the instruction at 0x 00000019 referenced memory at 0x00000019. me

[Guest]

Hi:

WEhen is shutting down, an error message shows:

the instruction at 0x 00000019 referenced memory at 0x00000019. memory could
not be read

What does it mean? How can it be solved?

Thank you in advanced
mallory

 

[Gerry Cornell]

Can you post a copy of the actual Report in Event Viewer. Are
there any other Warning / Error Reports immediately before or
at the same time as the Report from which you have quoted?

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for when the error occurs and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Hi Gerry:

Is this what you are asking for?

****
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 2/5/2006
Time: 4:33:03 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: MARTA
Description:
Detection of product '{1A15507A-8551-4626-915D-3D5FA095CC1B}', feature
'_ISUS' failed during request for component
'{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
****

I also get 2 options: close to terminate or close to debug. But I can only
click on OK.

Thanks, Hope it helps
mallory

 

[Gerry Cornell]

Mallory

Have you made any changes to the RAM memory installed?

You might try testing your memory

Memtest86 - Memory Diagnostic Page:
http://www.memtest86.com/

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

I have the same error, did you find out what the cause or solution was?
Detection of product '{1A15507A-8551-4626-915D-3D5FA095CC1B}', feature
'_ISUS' failed during request for component
'{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'