Memory could not be read

K

Kate

Off and on I get an error message on various different applications

The instruction at 0x........ referenced memory ar "0x,,,,,,,". The memory
could not be "read".

Does anyone know if this is a hardware or software problem. I can't stand to
go through the long process of the help desk if I will wind up having to
reformat
anyhow

TY
Kate
 
M

Malke

Kate said:
Off and on I get an error message on various different applications

The instruction at 0x........ referenced memory ar "0x,,,,,,,". The memory
could not be "read".

Does anyone know if this is a hardware or software problem. I can't stand to
go through the long process of the help desk if I will wind up having to
reformat
anyhow

Start by testing your RAM (memory). I like Memtest86+ from www.memtest.org.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot


Malke
 
R

Ron Martell

Kate said:
Off and on I get an error message on various different applications

The instruction at 0x........ referenced memory ar "0x,,,,,,,". The memory
could not be "read".

Does anyone know if this is a hardware or software problem. I can't stand to
go through the long process of the help desk if I will wind up having to
reformat
anyhow

It is most likely a software problem, such as a program trying to read
item number 11 from a list or table that was only designated to hold
10 items.

Often, but by no means always, these errors are caused by device
drivers. There is a way to identify the culprit if it is a device
driver but it is a bit cumbersome and requires the use of an Excel
spreadsheet as part of the analysis. Post a reply back here if you
would like to try this.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
G

Guest

Ron,
Yes, I would like to hear about your method for determining which driver it
is causing this problem.
Thanks,
Dave
 
G

Guest

Ron,
I would LOVE TO hear about any way to identify the culprit. I too get
the message "the instruction.......referenced memory 0x.... can not be read".

I have run memory tests, and have confidence in my hardware.
I get this message often when I have many things going on in parallel.
However,
it happens OFTEN - typically requires re-boot many times/day. Getting
frustrating.

Any input would be appreciated. My next step is to bring my system back to
factory installation level and re-load all applications, updates, etc. (ugh!).

Marlene
 
G

Guest

Having tried all manner of 'fixes', I eventually found that re-installing my
graphics card (Radeon 9800 PRO) drivers did the trick.

Mark.
 
G

Guest

TODAY I was successful as well.
A thread I folloed pointed me to the NVIDIA display driver. I pulled a
recent copy from the NVIDIA website, installed, and I've not had the problem
since. I was seeing a crash today at a rate of every half an hour. It has
now been more than 8 hours with no issue.

How I found the thread to NVIDIA:

WHen the system freezes, I answered 'OK' to the message of "...could not be
read..." When the application closed, it asked to send a report to MS. THIS
time I said 'yes'. Following the upload of the details, there was a 'more
information' link which lead me to the NIVIDIA issue.
Marlene
 

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