T
Tommy D
Trying to install a driver on my windows XP machine for my Nikon Coolscan
4000 ED scanner which uses a Firewire connection. Near completion of the
installation I get notice an error has occured and that,"The class
installer has denied the request to install or upgrade this device". At
that point the driver installation apears to be aborted. However I can
communicate with the scanner and it works fine ...... until I shut down.
When I restart, Windows finds a new device (the Nikon scanner) and wants
the driver, which then fails again.
I googled the message and it seems that a few folk were successful after
uninstalling USB hub drivers. One post read as follows:
"Solution:
This problem is caused by a corruption in your windows registry.
Go to Device Manager and uninstall all your USB - hub and drivers. Shut
down computer and let XP or 98 reinstall USB and drivers. I found that
this worked for me after the "The class installer has denied the request
to install or upgrade this device" message."
My question is, does this make sense to do, even if my problem is with a
Firewire port?
If so please point me to a proceedure to safely uninstall USB hubs and
drivers.
TIA
4000 ED scanner which uses a Firewire connection. Near completion of the
installation I get notice an error has occured and that,"The class
installer has denied the request to install or upgrade this device". At
that point the driver installation apears to be aborted. However I can
communicate with the scanner and it works fine ...... until I shut down.
When I restart, Windows finds a new device (the Nikon scanner) and wants
the driver, which then fails again.
I googled the message and it seems that a few folk were successful after
uninstalling USB hub drivers. One post read as follows:
"Solution:
This problem is caused by a corruption in your windows registry.
Go to Device Manager and uninstall all your USB - hub and drivers. Shut
down computer and let XP or 98 reinstall USB and drivers. I found that
this worked for me after the "The class installer has denied the request
to install or upgrade this device" message."
My question is, does this make sense to do, even if my problem is with a
Firewire port?
If so please point me to a proceedure to safely uninstall USB hubs and
drivers.
TIA