class installer error message

[Guest]

Can anyone please help me as i have been trying to reintall my Epsom
perfection scanner for 3 weeks,it worked when i used to run xp pro,but since
a reformmat i have started using xp home and everytime i install the twain
drivers and then turn on my scanner it finds the new hardware then looks for
the drivers,i get the usual this is not the microsoft signature rubbish and
click install anyway, as soon as it starts installing i get "CLASS INSTALLER
DENIES THE REQUEST TO INSTALL OR UPGRADE THIS DEVICE" so im totaly lost here
can anyone help?

 

[Joe Wright]

Can anyone please help me as I have been trying to reintall my EpsoN
perfection scanner for 3 weeks. It worked when I used to run xp pro, but since
a reformmat I have started using xp home and everytime I install the twain
drivers and then turn on my scanner it finds the new hardware, then looks for
the drivers. I get the usual "this is not the microsoft signature" rubbish and
click install anyway. As soon as it starts installing, I get "CLASS INSTALLER
DENIES THE REQUEST TO INSTALL OR UPGRADE THIS DEVICE" so I'm totally lost here.
Can anyone help?

This error (class installer has denied...) can occur if the device
driver is not compatible with Windows XP. To solve this issue, install
a Windows XP compatible driver for the USB device (scanner).

Go to the scanner home page and find an XP-compatible driver for the
device. Here's a start:

http://www.epson.com/cgi-bin/Store/..._UseBVCookie=yes&oid=-10244&infoType=Overview

 

[Guest]

I finaly solved this, the problem was caused by the new microsoft updater
tool, it was clashing with my epsom scanner/drivers, to resolve this issue i
had to restore my windows back to my oiginal install wherei had not installed
the new updater. thankfully i use norton ghost 2003(best program in the wold)
and had set an image of my windows with a few necessities ie
av/firewall,printer on so i could go back to then and my printer installed
first time.