Terminal Server Printing with USB

[Jason Major]

I have a Windows 2000 Terminal Server and a Windows 2003
Terminal Server that I am experiencing problems with
printing to a variety of USB printers, specifically, HP
Laserjet 1000 and a Lexmark Z 53 printer.

I have tried remote clients to each server, and to a
variety of other printer devices and in both cases, the
errors occur when printing to a USB device. LPT based
printers print in both environments without issue.

I have successfully installed the printer driver on each
server.

I have successfully followed the Microsoft Tech Doc
Q302361 to enable all ports through the terminal server.

On the Windows 2000 server, I get Event61 errors each time
printing fails. The client station receives no error. I
have researched Microsoft Q810647 and will attempt to
reapply the latest 2000 service pack and see the result.

On the Windows 2003 server, the client gets an error in
the terminal session that 'the document failed to print'.
The server does not record any error message in event
viewer.

I am stuck, and would appreciate any assistance on this
issue.

Please reply to me in email (preferred) or here in the
forum, as I am continuing to look for solutions/ideas.

MY email address needs to have the .net (at the end)
removed and replaced with a .com instead.

Jason Major
Diversified Property Services

 

[Matthew Harris [MVP]]

If you take a printer that is currently connected via USB
and connect it via parallel, does it then work? (just
trying to figure out if this is more related to bad
drivers or hardware)

-M

 

[Mark Mancini]

usually it is the Dot4 port and there is a KB article on redirecting it.
Are they Dot4?

 

[Jason Major]

Mark,

Actually,

The HP Laserjet 1000 is not showing as a DOT4 port, but I
checked up on the article regardless.

I wonder if it is a combination of problems I am
experiencing, with the HP Laserjet 1000 I can not make it
work anywhere to any server (at least not yet), so I am
wondering if it is something specific to that.

The other USB printers, an HP Laserjet 1150 and a Lexmark
Z53 on each server Windows 2000 and Windows 2003, I have
been able to make it work when the user has administrative
rights on the server.

I am at a loss to determine where user permissions
affecting printing over the terminal server are
configured, however.

Any help?

 

[Vera Noest [MVP]]

The "specific" issue with HP LaserJet 1000 is that it is not
supported under TS.
Check this info from HP:

HP Color LaserJet and LaserJet Printers
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=bpl13043