System Restore ..........

[GingerKatt]

Can someone tell me why system-restore wont work? I tried to go back to 5
different dates, set-points in bold, and it failed every time. It always
worked before. PLEASE.... how do I get it to work?

 

[Malke]

Can someone tell me why system-restore wont work? I tried to go back to 5
different dates, set-points in bold, and it failed every time. It always
worked before. PLEASE.... how do I get it to work?

Since we know nothing about your computer, the security software you have
installed (Norton products will interfere), or the history of the machine,
all I can suggest is that you look over the information at MVP Bert
Kinney's System Restore pages to see if anything is applicable to your
situation.

http://bertk.mvps.org

Malke

 

[Barbara]

I did exactly as stated in the http://bertk.mvps.org and still does not
restore. any more ideas?

thanks

 

[Malke]

I did exactly as stated in the http://bertk.mvps.org and still does not
restore. any more ideas?

Are you the Original Poster? If not, please make a new post and include all
pertinent details about your system, history, etc. per:

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

If you are the Original Poster now adding to this thread under a different
name, please provide the missing details as previously mentioned and as in
the links above.

Malke

 

[GingerKatt]

I did exactly as stated in the http://bertk.mvps.org and still does not
restore. any more ideas?

thanks

Barbara.... I had to do it in Safe Mode. It did restore in SM, but the
problem wasn't solved. Now Mozilla Firefox wont open at all.

 

[GingerKatt]

Are you the Original Poster? If not, please make a new post and include
all
pertinent details about your system, history, etc. per:

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a
Question

If you are the Original Poster now adding to this thread under a different
name, please provide the missing details as previously mentioned and as in
the links above.

I don't know who Barbara is but my PC is XP/SP2/Home. Doing a SR in Safe
Mode knowing you can't go back makes me kind of nervous. But it wouldn't
work otherwise. Sadly, it didn't fix the problem for us.

 

[GingerKatt]

If System Restore worked in Safe Mode and not in Regular Mode, then
something you have running in Regular Mode interfered. As a guess, I'd
vote
for the culprit being Zone Alarm as it has a lot of issues and is no
longer
recommended. I'm also not fond of PC-Tools and seeing as it has just now
been purchased by Symantec, AFAIC that's a death knell for any quality it
may have had.

I usually recommend NOD32, Kaspersky, Avast, or Avira for antivirus
programs. The built-in Windows Firewall is adequate for most people.

Thanks, I just made note of these and will do some Googling.

The only way to discover what happened on your system (assuming this
wasn't
a one-off glitch, which it most certainly could have been), would be to:

1. Delete all System Restore points by disabling it, rebooting, and then
enable it again. This will get rid of any SR points that may be corrupted.
Then test by doing a SR in Regular Mode. If this works, you're done.

2. If you still can't do a SR in Regular Mode, do a clean boot and then
test. If SR works, add back one item at a time, testing SR after each
addition.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

OK, will do.