System restore WON't restore, now what?

G

Guest

Hi,
I have periodically trying to use restore wizard to another point in time.
The calendar choices highlight dates available. AFter selection and
rebooting, the box comes up telling me it didn't work. I've gone back 1
week, 1 month, 3 months and nothing restores.

I've checked in my computer/performance/system restore. It seems to be
listed as on, as there is NO 'check' in the turn-it-off box.

Why won't the system accept a restore point? I've been trying for 9 months.
How to fix it?? ideas?

Thanks for assistance.
Mary
 
J

Jerry

Turn off system restore. Reboot - this will delete all restore points. Turn
on system restore, reboot. Now create a restore point. Now see if you can
'restore'.
 
B

Bert Kinney

Hi Mary,

Does System Restore work in Safe Mode?

1. Restart your computer, and then press F8 during the initial startup
to start your computer in Safe Mode or Safe Mode with a command prompt.
2. Log on to your computer with an administrator account or with an
account that has administrator credentials.
3. In Safe Mode type or paste the following command in the Start - Run
box then press Enter. In Safe Mode Command Prompt type the following command
then press ENTER.

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your
computer to an earlier state, or undo the last restore if available.

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org
 
G

Guest

Thanks everyone for the great ideas.
I've erased the restore history and turned off the protection for my Norton
antivirus, as suggested in http://bertk.mvps.org/html/srfail.html. I've
created a manual restore point. I'm not sure if that will fix it, but I'll
try to use restore later this week and see if it works. If it does not work,
I'll post my woes.
Mary :)
 
B

Bert Kinney

Thanks for the feedback Mary.

To test System Restore create a new restore point named TEST.

Create a new shortcut on the desktop and point it to My Computer or any
other file of your choice and name it TEST.

Now restore to the Test restore point.

The system will now reboot, and you will receive a message if the restore
was successful, and the Test shortcut on the desktop will be gone.

Keep us posted with the results.

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org
 

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