System restore problem in control panel....

[Guest]

If I go into the control panel and open "System" and then click on the the
"System Restore" tab I get the following message.....

<An exception occured while trying to run "C:\WINNT\system32\shell32.dll,
control_run.dll>
<"C:\WINNT\system32\sysdm.cpl",system"
Is there a fix for this problem?

 

[Guest]

Hey Charles, I never can get it to work either. You can go to "my computer,"
right click on the drive and hit properties. Then, click on programs and see
if there was something downloaded on the computer without your knowledge and
if there is, you can delete it. I just did this and now it works fine. Good
luck, bro.

 

[Guest]

No that did not solve the problem although i did find some files that were
not supposed to be there.

 

[Kelly]

Hi Charles,

What happens when to go to Start/Run and type in: sysdm.cpl

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[Guest]

Hi Kelly,

It brings up the "System Properties" panel. And I get the same message as
before when I click on the system restore tab.

Charles

 

[Kelly]

Thanks for the update, Charles.
Download then merge line 278: http://www.kellys-korner-xp.com/xp_tweaks.htm

Keep us posted and hope this helps.

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[Guest]

Kelly,
That fix did not work. As before I still get the same message as before. I
wonder if I do a repair install of Win Xp if that will work?

Charles

 

[Bert Kinney]

Hi,

Start - Run and paste the following command, then press Enter.

%systemroot%\system32\restore\rstrui.exe

Does System Restore open?

 

[Guest]

Bert,
When I paste and run that command I get the following......

Error Signature...
AppName: rstrui.exe AppVer: 5.1.2600.2180 ModName: srrstr.dll
ModVer: 5.1.2600.2180 Offset: 00009826


System restore does not open.

Charles

 

[Bert Kinney]

At this point I would suggest reinstalling System Restore.

Tips Fixes & FAQs - How do I reinstall System Restore:
http://bertk.mvps.org/html/tips.html#ReinstallSR

 

[Guest]

Bert,
That did it! System restore is working as it should. Thank you.

Charles

 

[Bert Kinney]

You're welcome Charles. Thanks for the feedback.