Problem running System Restore from Control Panel

[Guest]

I get error message:"An exception occurred while trying to run
"C:\Windows\system32\shell32.dll,Control_RunDLL
"C:\Windows\system32\sysdm.cpl",System". Is this a corrupt registry entry?
In any case, how can I fix this to run System Restore?

 

[Will Denny]

Hi

What happens if you use SR via Programs>Accessories>System Tools?

 

[Guest]

A different type of error window (something like a system crash window)
saying "We are sorry System Restore had to close due to an unexpected error"
(or something close to that) "Sorry for the inconvenience".

 

[Will Denny]

Hi

You'll have to try and re-install System Restore, if you can't access it at
all.

Open Windows Explorer and go to the windows\inf folder. Find a file named
sr.inf, right click on it and select 'Install'.

 

[Guest]

Thank you Mr. Denny... that worked fine.

Hi

You'll have to try and re-install System Restore, if you can't access it at
all.

Open Windows Explorer and go to the windows\inf folder. Find a file named
sr.inf, right click on it and select 'Install'.

--

Will Denny
MS-MVP - Windows Shell/User
Please reply to the News Groups

 

[Guest]

I had this same problem and this solution worked great!

When I tried the sr.inf install, it asked me for the XP SP2 disk looking for
sr.sys. It was not on the disk but I did find it in
c:/windows/servicepackfiles/. Then it asked for the XP install disk for
another file.

Thanks for the help.

Bob H