JB said:
Since installing Norton System Works 2006, System Restore is unable to
locate
previous restore points. Any clues on how to address this? Thanks
I don't use Norton System Works 2005, I wouldn't use anything from
Norton/Symantec, so I can only speculate on your situation. Since one of the
components of Norton System Works is to provide a "Go Back" restore option,
it's possible that it has disabled XP System Restore. Presumably you can't
have two system restore systems working at the same time. Presumably System
Works doesn't offer the option of going back to an XP restore point, in
which case the program should warn you of this. Perhaps Symantec customer
support can help you. I don't know whether your old XP system restore points
would still be there if you uninstalled System Works. If the old XP system
restore points have been destroyed by Norton then only a full system restore
from the last good backup (you do full backups, don't you?) will get you
back to the pre-Norton System Works state. Good luck.