cannot use system restore on xp

[Trace]

Hi,
I cannot use system restore to any point.
Have tried un-installing norton anti-virus and it still doesn't work!
Any ideas anyone?

 

[SC Tom]

Hi,
I cannot use system restore to any point.
Have tried un-installing norton anti-virus and it still doesn't work!
Any ideas anyone?

Have you tried it in safe mode? When you run it, are there any restore
points showing?

SC Tom

 

[Dave M]

Trace;
Try here:
http://bertk.mvps.org/html/srfail.html

 

[Bob]

Did you download and run the Norton Removal Tool?
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039