System Restoration incomplete

[EJ_tisoy]

I'm using windows XP home and downloaded a new version of the nero 8.3.2.1
burning software and installed it. After I installed the nero software, my
antivirus software then detected several viruses ( cbX0hhev.dll,
pmnliiJB.dll, tuvTnKcA.dll "VIRUS DISCRIPTION = Win32:Vundo@dll[trj]" ) and
then deleted them. After that, my pc became so slow and then when I tried to
restore the system to the date before I installed the nero program, it would
display that restoration is incomplete even to an earlier date or any date in
particular. Everytime i try to connect the internet the same virus is being
detected again by my antivirus software. I really need help on how to restore
the system to the point where it wasn't infected. Should i just reformat my
PC?

 

[Gerry]

What are your anti-virus and anti-spyware arrangements? What firewall
are you using?

Have you tried restoring whilst in Safe Mode?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[EJ_tisoy]

Yes, i've tried restoring it in safe mode and it has the same result. the AV
im using is Avast antivirus, no anti-spyware arrangements 'coz I dont have
one.
the firewall i'm using is the microsoft windows firewall. Right, now I've
installed the AVG v.8.0 but it has little effect. cant seem to restore to any
date prior to the infection.

What are your anti-virus and anti-spyware arrangements? What firewall
are you using?

Have you tried restoring whilst in Safe Mode?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

I'm using windows XP home and downloaded a new version of the nero
8.3.2.1 burning software and installed it. After I installed the nero
software, my antivirus software then detected several viruses (
cbX0hhev.dll, pmnliiJB.dll, tuvTnKcA.dll "VIRUS DISCRIPTION =
Win32:Vundo@dll[trj]" ) and then deleted them. After that, my pc
became so slow and then when I tried to restore the system to the
date before I installed the nero program, it would display that
restoration is incomplete even to an earlier date or any date in
particular. Everytime i try to connect the internet the same virus is
being detected again by my antivirus software. I really need help on
how to restore the system to the point where it wasn't infected.
Should i just reformat my PC?

 

[Gerry]

Avast does interfere with System Restore.

Item 3 in the latest version of 29 March 2008
http://www.avast.com/eng/avast-4-home_pro-revision-history.html

The Self Defense function does not work in safe mode. There is also a
programme setting whereby this function can be disabled.

I am not aware of any problems with AVG v.8.0. That is not to say there
aren't any.

I would add Spybot S & D to your security.
http://www.safer-networking.org/en/download/index.html

You could be suffering the consequences of viral damage. I would
reinstall System Restore.
http://bertk.mvps.org/html/reinstall.html

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Yes, i've tried restoring it in safe mode and it has the same result.
the AV im using is Avast antivirus, no anti-spyware arrangements 'coz
I dont have one.
the firewall i'm using is the microsoft windows firewall. Right, now
I've installed the AVG v.8.0 but it has little effect. cant seem to
restore to any date prior to the infection.

What are your anti-virus and anti-spyware arrangements? What firewall
are you using?

Have you tried restoring whilst in Safe Mode?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

I'm using windows XP home and downloaded a new version of the nero
8.3.2.1 burning software and installed it. After I installed the
nero software, my antivirus software then detected several viruses (
cbX0hhev.dll, pmnliiJB.dll, tuvTnKcA.dll "VIRUS DISCRIPTION =
Win32:Vundo@dll[trj]" ) and then deleted them. After that, my pc
became so slow and then when I tried to restore the system to the
date before I installed the nero program, it would display that
restoration is incomplete even to an earlier date or any date in
particular. Everytime i try to connect the internet the same virus
is being detected again by my antivirus software. I really need
help on how to restore the system to the point where it wasn't
infected. Should i just reformat my PC?

 

[EJ_tisoy]

gerry,

should i uninstall AVAST? I'll try to check this sites you given me

Avast does interfere with System Restore.

Item 3 in the latest version of 29 March 2008
http://www.avast.com/eng/avast-4-home_pro-revision-history.html

The Self Defense function does not work in safe mode. There is also a
programme setting whereby this function can be disabled.

I am not aware of any problems with AVG v.8.0. That is not to say there
aren't any.

I would add Spybot S & D to your security.
http://www.safer-networking.org/en/download/index.html

You could be suffering the consequences of viral damage. I would
reinstall System Restore.
http://bertk.mvps.org/html/reinstall.html

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Yes, i've tried restoring it in safe mode and it has the same result.
the AV im using is Avast antivirus, no anti-spyware arrangements 'coz
I dont have one.
the firewall i'm using is the microsoft windows firewall. Right, now
I've installed the AVG v.8.0 but it has little effect. cant seem to
restore to any date prior to the infection.

What are your anti-virus and anti-spyware arrangements? What firewall
are you using?

Have you tried restoring whilst in Safe Mode?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


EJ_tisoy wrote:
I'm using windows XP home and downloaded a new version of the nero
8.3.2.1 burning software and installed it. After I installed the
nero software, my antivirus software then detected several viruses (
cbX0hhev.dll, pmnliiJB.dll, tuvTnKcA.dll "VIRUS DISCRIPTION =
Win32:Vundo@dll[trj]" ) and then deleted them. After that, my pc
became so slow and then when I tried to restore the system to the
date before I installed the nero program, it would display that
restoration is incomplete even to an earlier date or any date in
particular. Everytime i try to connect the internet the same virus
is being detected again by my antivirus software. I really need
help on how to restore the system to the point where it wasn't
infected. Should i just reformat my PC?

 

[EJ_tisoy]

Hey Gerry,

Thanks man for everything. It helped me alot. The only downside in the
system restore re-installation is that it erased all restore points but its
better than suffering from not being able to restore at all.
Thanks a whole heap man.

gerry,

should i uninstall AVAST? I'll try to check this sites you given me

Avast does interfere with System Restore.

Item 3 in the latest version of 29 March 2008
http://www.avast.com/eng/avast-4-home_pro-revision-history.html

The Self Defense function does not work in safe mode. There is also a
programme setting whereby this function can be disabled.

I am not aware of any problems with AVG v.8.0. That is not to say there
aren't any.

I would add Spybot S & D to your security.
http://www.safer-networking.org/en/download/index.html

You could be suffering the consequences of viral damage. I would
reinstall System Restore.
http://bertk.mvps.org/html/reinstall.html

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Yes, i've tried restoring it in safe mode and it has the same result.
the AV im using is Avast antivirus, no anti-spyware arrangements 'coz
I dont have one.
the firewall i'm using is the microsoft windows firewall. Right, now
I've installed the AVG v.8.0 but it has little effect. cant seem to
restore to any date prior to the infection.

:

What are your anti-virus and anti-spyware arrangements? What firewall
are you using?

Have you tried restoring whilst in Safe Mode?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


EJ_tisoy wrote:
I'm using windows XP home and downloaded a new version of the nero
8.3.2.1 burning software and installed it. After I installed the
nero software, my antivirus software then detected several viruses (
cbX0hhev.dll, pmnliiJB.dll, tuvTnKcA.dll "VIRUS DISCRIPTION =
Win32:Vundo@dll[trj]" ) and then deleted them. After that, my pc
became so slow and then when I tried to restore the system to the
date before I installed the nero program, it would display that
restoration is incomplete even to an earlier date or any date in
particular. Everytime i try to connect the internet the same virus
is being detected again by my antivirus software. I really need
help on how to restore the system to the point where it wasn't
infected. Should i just reformat my PC?

 

[Gerry]

You're welcome.



~~~~


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hey Gerry,

Thanks man for everything. It helped me alot. The only downside in the
system restore re-installation is that it erased all restore points
but its better than suffering from not being able to restore at all.
Thanks a whole heap man.

gerry,

should i uninstall AVAST? I'll try to check this sites you given me

Avast does interfere with System Restore.

Item 3 in the latest version of 29 March 2008
http://www.avast.com/eng/avast-4-home_pro-revision-history.html

The Self Defense function does not work in safe mode. There is also
a programme setting whereby this function can be disabled.

I am not aware of any problems with AVG v.8.0. That is not to say
there aren't any.

I would add Spybot S & D to your security.
http://www.safer-networking.org/en/download/index.html

You could be suffering the consequences of viral damage. I would
reinstall System Restore.
http://bertk.mvps.org/html/reinstall.html

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


EJ_tisoy wrote:
Yes, i've tried restoring it in safe mode and it has the same
result. the AV im using is Avast antivirus, no anti-spyware
arrangements 'coz I dont have one.
the firewall i'm using is the microsoft windows firewall. Right,
now I've installed the AVG v.8.0 but it has little effect. cant
seem to restore to any date prior to the infection.

:

What are your anti-virus and anti-spyware arrangements? What
firewall are you using?

Have you tried restoring whilst in Safe Mode?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


EJ_tisoy wrote:
I'm using windows XP home and downloaded a new version of the
nero
8.3.2.1 burning software and installed it. After I installed the
nero software, my antivirus software then detected several
viruses ( cbX0hhev.dll, pmnliiJB.dll, tuvTnKcA.dll "VIRUS
DISCRIPTION = Win32:Vundo@dll[trj]" ) and then deleted them.
After that, my pc became so slow and then when I tried to
restore the system to the date before I installed the nero
program, it would display that restoration is incomplete even to
an earlier date or any date in particular. Everytime i try to
connect the internet the same virus is being detected again by
my antivirus software. I really need help on how to restore the
system to the point where it wasn't infected. Should i just
reformat my PC?