System restore problems

[Guest]

Hello everybody i'm Bash2a.

I have a problem with my system restore in Windows XP.

I wanted to restore something that i did in my guest account because i
allowed things to be installed to it without my permission by accident. So i
tryed doing system resotre and it said that system restore is incomplete i
did this 5 times and it didn't work. i also tried to do system restore on a
program that i installed but it didn't work either.

Yes i checked the settings and everything was the way it was suppost to, to
make system restore work. HELP?

NOTE: i also have an anti-virus software called Norton 360. does this affect
system restore? if so, how can i fix this?

 

[Gerry]

Norton -yes.

http://bertk.mvps.org/html/symantecdoc1.html


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Rock]

Hello everybody i'm Bash2a.

I have a problem with my system restore in Windows XP.

I wanted to restore something that i did in my guest account because i
allowed things to be installed to it without my permission by accident. So
i
tryed doing system resotre and it said that system restore is incomplete i
did this 5 times and it didn't work. i also tried to do system restore on
a
program that i installed but it didn't work either.

Yes i checked the settings and everything was the way it was suppost to,
to
make system restore work. HELP?

NOTE: i also have an anti-virus software called Norton 360. does this
affect
system restore? if so, how can i fix this?

As an adjunct to Gerry's reply, it's best to first uninstall any unwanted
software using Add/Remove programs, and then use system restore to go back
to a previous date. Using system restore to remove a software install only
deals with monitored files which can leave other parts of the install still
around.

 

[Bert Kinney]

Let's see if System Restore will function in Safe Mode.

Boot into Safe Mode and perform a test restore using the following link.
http://bertk.mvps.org/html/tips.html#3

How to starting Windows XP in Safe Mode:
http://bertk.mvps.org/html/safemode.html

If there are any Norton applications installed, take a look at this page.
http://bertk.mvps.org/html/symantecdoc1.html

Here are some more troubleshooting steps to take when System Restore fails
to restore:
http://bertk.mvps.org/html/srfail.html

The Event Viewer can sometimes be helpful in tracking down errors.
Using the Event Viewer to troubleshoot System Restore errors:
http://bertk.mvps.org/html/source.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

 

[Guest]

Thanks Gary but i've been to the symantec site and they telled me the same
things mentioned on the link u gave me. I'm using Norton 360 and there is no
mescellenous option. I don't even know if the program came out in 2006 or 2007