System Recovery does not work for Blue Screen error at startup

M

MichRick1

I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model
#MT6821. The operating system was loaded on the laptop when I purchased it,
and the following blue screen appeared at start up about once per month for a
year. Now it is appearing almost every day. Anyone able to help me figure
out how to get rid of this? I am not stupid, but not real technical either.
Thanks in advance for your help. Rick

I power up the laptop, and a blue screen appears stating:

A problem has been detected and windows has been shut down to prevent damage
to your computer. A thread tried to release a source it did not own.

Technical Information:

*** STOP: 0x000000E3 (0x805E9DE0,0x83A49D78,0X00000000,0X00000002)

*** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP
47ba6222
 
P

propman

MichRick1 said:
I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model
#MT6821. The operating system was loaded on the laptop when I purchased it,
and the following blue screen appeared at start up about once per month for a
year. Now it is appearing almost every day. Anyone able to help me figure
out how to get rid of this? I am not stupid, but not real technical either.
Thanks in advance for your help. Rick

I power up the laptop, and a blue screen appears stating:

A problem has been detected and windows has been shut down to prevent damage
to your computer. A thread tried to release a source it did not own.

Technical Information:

*** STOP: 0x000000E3 (0x805E9DE0,0x83A49D78,0X00000000,0X00000002)

*** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP
47ba6222


First thing I would try is to boot into "Safe Mode".....before the
Windows logo appears, press the F8 key. This will take you to a text
based screen where you can select a "Safe Mode" boot option.

Sometimes just by booting into Safe Mode and then rebooting in regular
Windows will clear up a problem. Try that first and if you are still
experiencing a problem then you will have to start looking at such
issues as newly installed programs, viri, malware, drivers, upgrades etc.
 
M

MichRick1

I tried your suggestion, to be honest, I thought it was way too easy. But,
fingers crossed, I have not seen that Blue Screen in a week. Here is hoping,
and wanted to thank you for taking the time to write.

Regards,
Rick
 
P

propman

Good to hear, Rick! Thank you for taking time to post your success
story...sure it will be of use to someone else in the future. :)


PS....yeah, easy solution but hey it just works a lot of the time. Just
don't ask me for any in depth details on why it works 'cause I don't
have a clue!! <grin>
 

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