System Freeze - 100% CPU Usage

[Guest]

Greetings all,

I have had my HP Media Center m1050e system for about 2 1/2 weeks and I have
been having a consistant problem of the system hanging up and freezing
requiring a manual reboot. This is a random occurrence and there's nothing I
can readily pinpoint as the reason - just a random lockup. I have run
Spybot, Ad-aware, complete virus scans, done chkdsk, removed unecessary
startup items, run winoptimizer, deleted original system administrator and
created new profile. I also use ZoneAlarm Pro for a firewall. I seem to
notice it happening often when I'm onlinr but can't say for sure that
could be the root cause. I invariably open task manger now and keep an eye on
the cpu usage to try and see when it spikes and then freezes at 99-100%.
Again, when it does, it shows that percentile under processes and
attributable to System and not System Idle. This is really driving me buggy,
I would appreciate any help. Many thanks.

 

[David H. Lipman]

Please try the following.


1) Download the following three items...

McAfee Stinger
http://vil.nai.com/vil/stinger/

Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp

Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp

Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")

Download SYSCLEAN.COM and place it in that directory.
Download the Trend Pattern File by obtaining the ZIP file.
For example; lpt375.zip

Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM.

2) Disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
3) Reboot your PC into Safe Mode and shutdown as many applications as possible
4) Using both the Trend Sysclean utility and Stinger, perform a Full Scan of your
platform and clean/delete any infectors found
5) Restart your PC and perform a "final" Full Scan of your platform using both.
6) Re-enable System Restore and re-apply any System Restore preferences,
(e.g. HD space to use suggested 400 ~ 600MB),
7) Reboot your PC.
8) Create a new Restore point


* * * Please report back your results * * *



--
Dave
http://www.claymania.com/removal-trojan-adware.html




| Greetings all,
|
| I have had my HP Media Center m1050e system for about 2 1/2 weeks and I have
| been having a consistant problem of the system hanging up and freezing
| requiring a manual reboot. This is a random occurrence and there's nothing I
| can readily pinpoint as the reason - just a random lockup. I have run
| Spybot, Ad-aware, complete virus scans, done chkdsk, removed unecessary
| startup items, run winoptimizer, deleted original system administrator and
| created new profile. I also use ZoneAlarm Pro for a firewall. I seem to
| notice it happening often when I'm onlinr but can't say for sure that
| could be the root cause. I invariably open task manger now and keep an eye on
| the cpu usage to try and see when it spikes and then freezes at 99-100%.
| Again, when it does, it shows that percentile under processes and
| attributable to System and not System Idle. This is really driving me buggy,
| I would appreciate any help. Many thanks.

 

[David H. Lipman]

I forgot to ask -- What version of Adaware ?

 

[Gerry Cornell]

Was the computer bought new or second hand?

You can look in Event Viewer for Error Reports ( System tab).

Make an exact note of the precise text of any error message. Minor
discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

What is the exact version of Zone Alarm Pro?

--

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any
suggested solution worked for you.



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