System Error Message

[Guest]

My daughter has been running a software program for the last week for
homeschool and has never had a problem pulling up the application until this
morning. This is the only application that is affected. The message pops up
in a box for 16 bit subsystem:

C:\Windows\System32\AUTOEXEC.NT
THE SYSTEM FILE IS NOT SUITABLE FOR RUNNING MS-DOS AND MICROSOFT WINDOWS
APPLICATIONS. CHOOSE 'CLOSE' TO TERMINATE THE APPLICATION.

Does anyone know what the problem is?

I have tried restarting the computer and I have checked the event log and it
shows no other system errors from the computer shut-down last night.

When starting the computer this morning, we had to manually unplug and
replug the computer to get it to come on, it would not start pressing the
button and then select Window Normal start from the screen before it would
even come up. We do not know much about computers and really need to get her
back into her curriculum, so a speedy reply would be greatly appreciated.
PLEASE HELP!
Desperate mom.

 

[Rick \Nutcase\ Rogers]

Hi,

The simplest method to resolve this common problem is to copy autoexec.nt
from C:\Windows\repair to C:\Windows\system32 and overwrite the one that is
currently there.

Alternately, you can create a new autoexec.nt file and save it to the
\windows\system32 folder to overwrite the corrupted one. Click start/run and
type notepad, then click ok. Copy/paste the below code into it (instead of
typing it in to prevent errors), then click file/"save as". Navigate to the
C:\Windows\system32 folder, change the "save as file" type to "all types"
and name the file autoexec.nt, then click save (if prompted to overwrite the
existing one, do so).

@echo off
lh %SystemRoot%\system32\mscdexnt.exe
lh %SystemRoot%\system32\redir
lh %SystemRoot%\system32\dosx
SET BLASTER=A220 I5 D1 P330 T3

Reboot when finished. This usually fixes it, but you will find further steps
here if it doesn't:

Error message when you install or start an MS-DOS or 16-bit Windows-based
program
http://support.microsoft.com/?kbid=324767

Basically, you will have to expand new copies of command.com, autoexec.nt,
and config.nt to the system32 folder from the WinXP CD or I386 folder on
your hard drive. Sometimes, you need to create new ones and overwrite the
existing ones - the method is described in the article.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Rick, you are a genius! If I weren't married, I'd hunt you down! Thanks so
much from me and my daughter. Have a blessed day.

 

[Rick \Nutcase\ Rogers]

Hi,

You're welcome.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org