System crashes when right-click on cd rom

[Ergin Dervisoglu]

Hello all,

I have an extremely annoying and troublesome problem that
I have not been able to fix for some time now. I have
two cd rom drives installed on my Dell 450MHz desktop,
and when I open up My Computer and try to right click on
either one of them (whether there is a cd in it or not)
it gives me an Explorer Error and the My Computer window
shuts down!! I can right-click on other things in the My
Computer window with no problem (such as the floppy
drive, hard disks, etc.) but as soon as I right-click on
one of the cd drives to explore the cd or do other things
it gives me this error.

Can ANYBODY suggest ANYTHING to fix this??!! I really
need help and don't know what to do.

Thanks in advance to ANYONE who replies to this post.

-Ergin Dervisoglu

 

[xfile]

Check device manager and see if there is any conflict there.
Also, both drives are from Dell? or the one you have problem is installed
later by yourself?

I understand Dell will install certain system files into the system for
future recovery, and it may not recognize your drive and cause certain
conflict.