System crash while browsing

C

Colleen

I am posting this to several newsgroups, because I do not know which is the
most appropriate. I apologize for the multiple postings.



While browsing with Internet Explorer 6.0, my system crashed, and I got the
following error message:



***STOP 0x0000000D1(0x00000000, 0x00000002, 0x00000000, 0xBA249D7E)

DRIVER_NOT_LESS_or_EQUAL

***Address BA249DtE base at BA23C000, DateStamp 3eaf8d29 - afd.sys



My OS is Windows 2000 Professional Service Pack 4.

Can you explain what happened so that I can prevent it from happening again?
Thank you.

Colleen
 
J

Jon Kennedy

afd.sys is part of your TCP/IP stack. You could try to uninstall/reinstall
it:

How to remove and reinstall TCP/IP for Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;285034
Better instructions may be here:
How to repair network or modem connectivity issues in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;837333

Since this is an OS error and not an IE error, you may want to post this to
a Win2K group:

http://support.microsoft.com/newsgr...icrosoft.public.in.win2k.discforum&sloc=en-us -
web link

news://msnews.microsoft.com/microsoft.public.win2000.general - NNTP
newsreader link

These may help, especially if your system has been infected with
malware/spyware:
Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

Use Ad-Aware and/or Spybot Search & Destroy to remove it.

Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/Darnit.html
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm
 

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