"Suggest names...." feature does not work

[Guest]

Hello everyone,

I have a little problem. There is an employee who's complaining that each
time she gets onto her outlook, the names do not get filled in automatically
in the "To:" field. For example: she sends an email to me for the first time,
my email address gets saved in her outlook.nk2 file so that in future, she'll
only have to type in a few letters of my name in the "To:" field and rest
would be filled in automatically. This works for the current outlook session.
But each time she closes outlook and comes back in, she has to type in my
whole email address again.

Any suggestions?

Thanks

 

[Milly Staples [MVP - Outlook]]

It sounds like her N2K file is damaged.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Ricky asked:

| Hello everyone,
|
| I have a little problem. There is an employee who's complaining that
| each time she gets onto her outlook, the names do not get filled in
| automatically in the "To:" field. For example: she sends an email to
| me for the first time, my email address gets saved in her outlook.nk2
| file so that in future, she'll only have to type in a few letters of
| my name in the "To:" field and rest would be filled in automatically.
| This works for the current outlook session. But each time she closes
| outlook and comes back in, she has to type in my whole email address
| again.
|
| Any suggestions?
|
| Thanks

 

[Russ Valentine [MVP-Outlook]]

Either that or the profile.
In either case creating a new profile will fix it.

 

[Guest]

..NK2 files appears to be ok since I was able to open it using notepad.

Either that or the profile.
In either case creating a new profile will fix it.
--
Russ Valentine
[MVP-Outlook]
"Milly Staples [MVP - Outlook]"

It sounds like her N2K file is damaged.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Ricky asked:

| Hello everyone,
|
| I have a little problem. There is an employee who's complaining that
| each time she gets onto her outlook, the names do not get filled in
| automatically in the "To:" field. For example: she sends an email to
| me for the first time, my email address gets saved in her outlook.nk2
| file so that in future, she'll only have to type in a few letters of
| my name in the "To:" field and rest would be filled in automatically.
| This works for the current outlook session. But each time she closes
| outlook and comes back in, she has to type in my whole email address
| again.
|
| Any suggestions?
|
| Thanks

 

[Russ Valentine [MVP-Outlook]]

That means nothing.
It is more often the profile that is corrupt and has lost its connection to
the NK2 file.
As I said, create a new profile.

--
Russ Valentine
[MVP-Outlook]

.NK2 files appears to be ok since I was able to open it using notepad.

Either that or the profile.
In either case creating a new profile will fix it.
--
Russ Valentine
[MVP-Outlook]
"Milly Staples [MVP - Outlook]"

It sounds like her N2K file is damaged.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Ricky asked:

| Hello everyone,
|
| I have a little problem. There is an employee who's complaining that
| each time she gets onto her outlook, the names do not get filled in
| automatically in the "To:" field. For example: she sends an email to
| me for the first time, my email address gets saved in her outlook.nk2
| file so that in future, she'll only have to type in a few letters of
| my name in the "To:" field and rest would be filled in automatically.
| This works for the current outlook session. But each time she closes
| outlook and comes back in, she has to type in my whole email address
| again.
|
| Any suggestions?
|
| Thanks

 

[Guest]

Thanks....the problem is fixed.

That means nothing.
It is more often the profile that is corrupt and has lost its connection to
the NK2 file.
As I said, create a new profile.

--
Russ Valentine
[MVP-Outlook]

.NK2 files appears to be ok since I was able to open it using notepad.

Either that or the profile.
In either case creating a new profile will fix it.
--
Russ Valentine
[MVP-Outlook]
"Milly Staples [MVP - Outlook]"
It sounds like her N2K file is damaged.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Ricky asked:

| Hello everyone,
|
| I have a little problem. There is an employee who's complaining that
| each time she gets onto her outlook, the names do not get filled in
| automatically in the "To:" field. For example: she sends an email to
| me for the first time, my email address gets saved in her outlook.nk2
| file so that in future, she'll only have to type in a few letters of
| my name in the "To:" field and rest would be filled in automatically.
| This works for the current outlook session. But each time she closes
| outlook and comes back in, she has to type in my whole email address
| again.
|
| Any suggestions?
|
| Thanks

 

[Randy]

It's difficult to determine our exact problem without knowing your Outlook
version. However, I'll point you to a resource that you might find helpful.
Pay partiular attention to the section on Profiles.

You may wish to review the following link:
http://www.ingressor.com/autocompletetips.htm
Randy