Stuck at "Starting Windows" help please

[Selena]

Hi, I'm running Windows2000 on a laptop.

Starting yesterday, whenever I start Windows (whether
normally or in safemode), I get stuck with a blank screen
after the starting windows, and logon to Windows screen.

I tried bringing up the task manager with Ctrl+Alt+Delete,
and in the Processes List, I noticed that these 3 programs
keep showing up by rotation:
"ntry.exe", "javavs32.exe" and "sysvr32.exe"

At any one time, there'd be at least 2 copies of each,
they disappear immediately and a new one show up soon
after, thus I cannot use "End Process" to stop them.

since I'm still stuck at the blank desktop, and no
startmenu, I can't run any virus scanner either.

Does anyone know how to fix it?

Thank you very much

 

[Pegasus]

These sound like spyware programs that have hijacked your PC
and are now absorbing all its resources. You could try pressing
Ctrl+Shift+Esc to launch the Task Manager, then launch a new
task "iexplore.exe". This would let you go to the AdAware site.
Download it, then run it. Here is the likely shortcut for it:

"C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe"

 

[Guest]

Please see the following instructions.

Spyware Removal:
http://www.fixyourwindows.com/windowsxpsolutions.htm

Startup and Temporary Files Cleanup:
http://www.fixyourwindows.com/optimizewindows.htm