Strange Windows message re dial up - no dial up connection

A

Angel

I have XP Home and installed all updates, including SP2.
I installed AOL 9. When AOL is running and I switch to
another user account when I log off of the second user
account I get the following message:

"Windows. The dial up networking connection 'The Internet
(2)' is currently active. Would you like to close this
connection?"

Also, in the control panel a dial up connection is listed
for AOL, it shows 56K modem and says disconnected. If I
right click properties or delete, it does nothing. If I
double click on it, it opens AOL. AOL is configured to
open with my LAN ethernet network card. I also have the
LAN network listed there which shows my ethernet card.

I have a 56K modem in the computer, but it is not being
used (no phone line attached to it).

Why am I getting a message about a "dial up network
connection being active when I don't have any dial up
connection?

AOL said this is a Windows problem because Windows is
giving the message.

Does this have anything to do with SP2? I only got this
computer 2 weeks ago, and applied SP2 before installing
AOL or putting it on the internet.

Can someone help me? Thank you.

Sincerely, Angel
 
Q

Quaoar

Angel said:
I have XP Home and installed all updates, including SP2.
I installed AOL 9. When AOL is running and I switch to
another user account when I log off of the second user
account I get the following message:

"Windows. The dial up networking connection 'The Internet
(2)' is currently active. Would you like to close this
connection?"

Also, in the control panel a dial up connection is listed
for AOL, it shows 56K modem and says disconnected. If I
right click properties or delete, it does nothing. If I
double click on it, it opens AOL. AOL is configured to
open with my LAN ethernet network card. I also have the
LAN network listed there which shows my ethernet card.

I have a 56K modem in the computer, but it is not being
used (no phone line attached to it).

Why am I getting a message about a "dial up network
connection being active when I don't have any dial up
connection?

AOL said this is a Windows problem because Windows is
giving the message.

Does this have anything to do with SP2? I only got this
computer 2 weeks ago, and applied SP2 before installing
AOL or putting it on the internet.

Can someone help me? Thank you.

Sincerely, Angel

AOL has for decades insisted that all AOL problems are the result of the
negligence of others. Try disabling the modem in device manager.
Otherwise, recognize that if you have broadband (cable or DSL), you have
complete internet access without the cost and interference of AOL.

Q
 
A

Angel

Hi Quaoar,
Could you please give me detailed instructions on how to
get to the device manager and disable the 56K modem? (I'm
a newby with XP). And do I have to do this in the Admin
account and both limited user accounts? Also, do I have to
reboot afterwards? Thank you.
Sincerely, Angel
 
Q

Quaoar

Angel said:
Hi Quaoar,
Could you please give me detailed instructions on how to
get to the device manager and disable the 56K modem? (I'm
a newby with XP). And do I have to do this in the Admin
account and both limited user accounts? Also, do I have to
reboot afterwards? Thank you.
Sincerely, Angel

Open Control Panel, select System, Hardware tab, Device Manager button,
click the plus sign next to Modems, right-click the modem, select
Disable.

Q
 
H

Hans-Georg Michna

I have XP Home and installed all updates, including SP2.
I installed AOL 9. ...

Angel,

there is a little problem here, and I find it difficult to
explain, but let me try.

AOL isn't liked much around here. Few knowledgeable people use
it. Therefore it will be difficult for you to get good advice,
other than to deinstall all AOL software and never to use it
again.

But perhaps you are lucky and somebody in the know passes by.

If you asked here where to go after AOL, I'm sure you'd get
loads of good advice.

Hans-Georg
 

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