strange slow boot

[Guest]

my hp pavilion zd8000 (5 months old, 1 gig mem, 1 gig ram) has started to
boot verrrry slowly in normal mode. it boots fine in safe mode. after the
initial startup screen, it stays black for about 5 minutes and the hard drive
useage light goes out. suddenly, it goes to the log in screen. after loggin
in, it loads my settings and goes to the blue hp screen. screech to a halt
for about another 8 to 10 minutes. the hard drive light goes out, blinks
haltingly, goes out, etc until suddenly all my icons appear.
i have run downloaded all the windows upgrades (automatic), ran norton
antivius and trendmicro online virus scans from safe mode with no virus, ran
counterspy and adaware and deleted all spy/adware found, ran windows on line
system scan which said the system was fine but needed to be defraged, checked
the startup file under msconfig - nothing new added, restarted with the
startup program block unchecked, no difference.
I have tried to run system restore under both safemode and regular boot, but
it wil not allow me to use it (tells me it could not restore after reboot).
after the login and when the screen is blue, i can run task manager by
clicking alt-cntrl-del. under process, it shows 00 under all cpu settings
except system idle which is at 99. Under performance, cpu usage stays at 0%
with occasional flickers to 2% for the next 8 or so minutes, when suddenly
all the startup programs begin to load and cpu usage shoots up.
HP has told me that i need to reinstall the entire OS. any ideas on how not
to do this?
thanks

 

[R. McCarty]

You've been very busy, probably working faster than the PC it's
directed to. Sounds like a good plan of action. One thing I would
check is your System & Application Event Logs. Sometimes the
slow boot can be caused by Service Startup Time-outs. Also do
you have Networking adapters installed that aren't used (Wireless
or Firewire) >? Also, HPs (like Dells) come with all kinds of add
on stuff that's basically not used. Have you gone through the Add
Remove applet in Control Panel and removed non-essential or any
unwanted applications. Which A/V and Firewall software are you
using ?
Event View is available by Click Start, Run (Type)Eventvwr.Msc
[Press Enter] in each category look for Red Icons that denote an
error.

 

[Tinkerer]

Should also think about doing a CHKDSK in safe mode.

--

Cheers,
Tinkerer


You've been very busy, probably working faster than the PC it's
directed to. Sounds like a good plan of action. One thing I would
check is your System & Application Event Logs. Sometimes the
slow boot can be caused by Service Startup Time-outs. Also do
you have Networking adapters installed that aren't used (Wireless
or Firewire) >? Also, HPs (like Dells) come with all kinds of add
on stuff that's basically not used. Have you gone through the Add
Remove applet in Control Panel and removed non-essential or any
unwanted applications. Which A/V and Firewall software are you
using ?
Event View is available by Click Start, Run (Type)Eventvwr.Msc
[Press Enter] in each category look for Red Icons that denote an
error.

 

[Guest]

shut down and rebooted to note times. ran the event log like you suggested.
the first file under system gave me an error for the service control manager
that stated it could not find the HP Pci Information Service file. It then
continued to load 11 additional services normally within about 35 seconds.
then, bam, a gap of 6 minutes when nothing loaded and no error messages were
shown, and then it loaded the last 6 services within 15 seconds.
no application errors were shown. I think the HP Pci is the network driver
for the LAN at work. I could not find any info on how to reinstall it on the
net.
I have removed all progams i added within the last 4 days with no change in
status.
I am using Norton system works for a/v and a zone alarm firewall. Norton is
one of the services that loads normally. the last service to load is the
norton unerase protection driver, and it event manager says it was
successfully sent a start contol.

I ran a chkdisk in safe mode 1st thing. it gave the disk a clean bill of
health.

any other suggestions?
thanks.

You've been very busy, probably working faster than the PC it's
directed to. Sounds like a good plan of action. One thing I would
check is your System & Application Event Logs. Sometimes the
slow boot can be caused by Service Startup Time-outs. Also do
you have Networking adapters installed that aren't used (Wireless
or Firewire) >? Also, HPs (like Dells) come with all kinds of add
on stuff that's basically not used. Have you gone through the Add
Remove applet in Control Panel and removed non-essential or any
unwanted applications. Which A/V and Firewall software are you
using ?
Event View is available by Click Start, Run (Type)Eventvwr.Msc
[Press Enter] in each category look for Red Icons that denote an
error.

my hp pavilion zd8000 (5 months old, 1 gig mem, 1 gig ram) has started to
boot verrrry slowly in normal mode. it boots fine in safe mode. after the
initial startup screen, it stays black for about 5 minutes and the hard
drive
useage light goes out. suddenly, it goes to the log in screen. after
loggin
in, it loads my settings and goes to the blue hp screen. screech to a
halt
for about another 8 to 10 minutes. the hard drive light goes out, blinks
haltingly, goes out, etc until suddenly all my icons appear.
i have run downloaded all the windows upgrades (automatic), ran norton
antivius and trendmicro online virus scans from safe mode with no virus,
ran
counterspy and adaware and deleted all spy/adware found, ran windows on
line
system scan which said the system was fine but needed to be defraged,
checked
the startup file under msconfig - nothing new added, restarted with the
startup program block unchecked, no difference.
I have tried to run system restore under both safemode and regular boot,
but
it wil not allow me to use it (tells me it could not restore after
reboot).
after the login and when the screen is blue, i can run task manager by
clicking alt-cntrl-del. under process, it shows 00 under all cpu settings
except system idle which is at 99. Under performance, cpu usage stays at
0%
with occasional flickers to 2% for the next 8 or so minutes, when suddenly
all the startup programs begin to load and cpu usage shoots up.
HP has told me that i need to reinstall the entire OS. any ideas on how
not
to do this?
thanks

 

[Tinkerer]

Open the case, remove any hardware not needed to boot (you may want to
uninstall the drivers in the Device Manager prior to this). Boot up and see
how it goes. If boot is good, proceed to shut down, add one hardware item
at a time, rebooting in between.

--

Cheers,
Tinkerer


shut down and rebooted to note times. ran the event log like you suggested.
the first file under system gave me an error for the service control manager
that stated it could not find the HP Pci Information Service file. It then
continued to load 11 additional services normally within about 35 seconds.
then, bam, a gap of 6 minutes when nothing loaded and no error messages were
shown, and then it loaded the last 6 services within 15 seconds.
no application errors were shown. I think the HP Pci is the network driver
for the LAN at work. I could not find any info on how to reinstall it on
the
net.
I have removed all progams i added within the last 4 days with no change in
status.
I am using Norton system works for a/v and a zone alarm firewall. Norton is
one of the services that loads normally. the last service to load is the
norton unerase protection driver, and it event manager says it was
successfully sent a start contol.

I ran a chkdisk in safe mode 1st thing. it gave the disk a clean bill of
health.

any other suggestions?
thanks.

You've been very busy, probably working faster than the PC it's
directed to. Sounds like a good plan of action. One thing I would
check is your System & Application Event Logs. Sometimes the
slow boot can be caused by Service Startup Time-outs. Also do
you have Networking adapters installed that aren't used (Wireless
or Firewire) >? Also, HPs (like Dells) come with all kinds of add
on stuff that's basically not used. Have you gone through the Add
Remove applet in Control Panel and removed non-essential or any
unwanted applications. Which A/V and Firewall software are you
using ?
Event View is available by Click Start, Run (Type)Eventvwr.Msc
[Press Enter] in each category look for Red Icons that denote an
error.

my hp pavilion zd8000 (5 months old, 1 gig mem, 1 gig ram) has started
to
boot verrrry slowly in normal mode. it boots fine in safe mode. after
the
initial startup screen, it stays black for about 5 minutes and the hard
drive
useage light goes out. suddenly, it goes to the log in screen. after
loggin
in, it loads my settings and goes to the blue hp screen. screech to a
halt
for about another 8 to 10 minutes. the hard drive light goes out,
blinks
haltingly, goes out, etc until suddenly all my icons appear.
i have run downloaded all the windows upgrades (automatic), ran norton
antivius and trendmicro online virus scans from safe mode with no virus,
ran
counterspy and adaware and deleted all spy/adware found, ran windows on
line
system scan which said the system was fine but needed to be defraged,
checked
the startup file under msconfig - nothing new added, restarted with the
startup program block unchecked, no difference.
I have tried to run system restore under both safemode and regular boot,
but
it wil not allow me to use it (tells me it could not restore after
reboot).
after the login and when the screen is blue, i can run task manager by
clicking alt-cntrl-del. under process, it shows 00 under all cpu
settings
except system idle which is at 99. Under performance, cpu usage stays
at
0%
with occasional flickers to 2% for the next 8 or so minutes, when
suddenly
all the startup programs begin to load and cpu usage shoots up.
HP has told me that i need to reinstall the entire OS. any ideas on how
not
to do this?
thanks

 

[Kelly]

Hi,

with occasional flickers to 2% for the next 8 or so minutes, when suddenly
all the startup programs begin to load and cpu usage shoots up.

Suggestions:

1. Run the Task Manager, go to View/Select Columns, and turn on the
following columns: "I/O Read Bytes" and "I/O Write Bytes." This will give
you details as to which process is accessing the disk.

2. Windows XP Startup Programs Tracker
http://www.kellys-korner-xp.com/xp_u.htm#xp_util

3. Run Ad-Aware SE, Spybot, CWShredder and HijackThis:
http://www.majorgeeks.com/downloads31.html

Note: Update the first two programs, once installed, before running.

4. How to Perform a Clean Boot in Windows XP
How to Use Clean Boot Troubleshooting for Windows XP
How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://www.kellys-korner-xp.com/xp_conflicts.htm

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[R. McCarty]

I think you need to do a Boot logging session to try and run down
the Gap/Pause. See the following MS Knowledge Base article for
details:
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmb_tol_rpsc.asp

shut down and rebooted to note times. ran the event log like you
suggested.
the first file under system gave me an error for the service control
manager
that stated it could not find the HP Pci Information Service file. It
then
continued to load 11 additional services normally within about 35 seconds.
then, bam, a gap of 6 minutes when nothing loaded and no error messages
were
shown, and then it loaded the last 6 services within 15 seconds.
no application errors were shown. I think the HP Pci is the network
driver
for the LAN at work. I could not find any info on how to reinstall it on
the
net.
I have removed all progams i added within the last 4 days with no change
in
status.
I am using Norton system works for a/v and a zone alarm firewall. Norton
is
one of the services that loads normally. the last service to load is the
norton unerase protection driver, and it event manager says it was
successfully sent a start contol.

I ran a chkdisk in safe mode 1st thing. it gave the disk a clean bill of
health.

any other suggestions?
thanks.

You've been very busy, probably working faster than the PC it's
directed to. Sounds like a good plan of action. One thing I would
check is your System & Application Event Logs. Sometimes the
slow boot can be caused by Service Startup Time-outs. Also do
you have Networking adapters installed that aren't used (Wireless
or Firewire) >? Also, HPs (like Dells) come with all kinds of add
on stuff that's basically not used. Have you gone through the Add
Remove applet in Control Panel and removed non-essential or any
unwanted applications. Which A/V and Firewall software are you
using ?
Event View is available by Click Start, Run (Type)Eventvwr.Msc
[Press Enter] in each category look for Red Icons that denote an
error.

my hp pavilion zd8000 (5 months old, 1 gig mem, 1 gig ram) has started
to
boot verrrry slowly in normal mode. it boots fine in safe mode. after
the
initial startup screen, it stays black for about 5 minutes and the hard
drive
useage light goes out. suddenly, it goes to the log in screen. after
loggin
in, it loads my settings and goes to the blue hp screen. screech to a
halt
for about another 8 to 10 minutes. the hard drive light goes out,
blinks
haltingly, goes out, etc until suddenly all my icons appear.
i have run downloaded all the windows upgrades (automatic), ran norton
antivius and trendmicro online virus scans from safe mode with no
virus,
ran
counterspy and adaware and deleted all spy/adware found, ran windows on
line
system scan which said the system was fine but needed to be defraged,
checked
the startup file under msconfig - nothing new added, restarted with the
startup program block unchecked, no difference.
I have tried to run system restore under both safemode and regular
boot,
but
it wil not allow me to use it (tells me it could not restore after
reboot).
after the login and when the screen is blue, i can run task manager by
clicking alt-cntrl-del. under process, it shows 00 under all cpu
settings
except system idle which is at 99. Under performance, cpu usage stays
at
0%
with occasional flickers to 2% for the next 8 or so minutes, when
suddenly
all the startup programs begin to load and cpu usage shoots up.
HP has told me that i need to reinstall the entire OS. any ideas on
how
not
to do this?
thanks

 

[Guest]

fixed! it was the printer drivers. when i unplugged my hp 1218 printer, it
booted normally. I uninstalled the drivers, downloaded a new set,
reinstalled, and viole! all is well. Thanik you so much for all your help

 

[Tinkerer]

Glad you have the problem resolved...

--

Cheers,
Tinkerer


fixed! it was the printer drivers. when i unplugged my hp 1218 printer, it
booted normally. I uninstalled the drivers, downloaded a new set,
reinstalled, and viole! all is well. Thanik you so much for all your help