Strange error occuring in Outlook xp and 2003

[Guest]

We are using exchange 2003. A user is using Office xp. they can receive
messages in their inbox, but nothing shows up. The only way they can see
their new messages is if they do a FIND... and leave the search box blank.
This will bring up all of their messages in their inbox.

So, I upgraded their office to 2003 and they still have the same problem.
The only way they can see their new messages is if they go into the unread
folder. Under file managment, their inbox is about 50 MBs in size, so we know
that there are messages in there. This just occured after we went from
exchange 5.5 to 2003. All of my other 100 users have had no problem with
their inboxes, just this particular user.

I uninstalled office completely, then reinstalled it, and the same thing is
happening. Could this be on the server end or on the user's PC?

 

[Guest]

Hi again,
It looks like it may have something to do with a corrupted mailbox. Does
anyone know if there is a way to repair a corrupted mailbox? It isnt the
entire mailbox, just the user's inbox.