Strange Dialogue box

[Bogey Man]

Occasionally, after doing routine maintenance on my wife's Acer 5000 laptop,
there appears a dialogue box upon shutdown. This dialogue box doesn't have
anything in the title line but in the body of the box there is a yellow
triangle with the following text beside it.

"Monitor
Invalid License ID"

There is no other text and the computer works properly with XP SP2. There
doesn't appear to be a pattern to this except that it sometimes appears
after the maintenance schedule that consists of doing scans with CA Internet
Security Suite, and then a defrag.


Any help would be appreciated.

Ron

 

[Guest]

That's probably reported from some application. Can you check for your
applications that could have licence issues.

 

[Nightowl]

Hi Ron

There are quite a few Google hits for this and every one of them
involves an Acer machine Someone suggested it might be something to
do with Acer's "Empowering Technology", but nobody has come up with a
definitive answer. Probably the best thing you could do is contact them:

http://www.acersupport.com/html/new_email.cfm

 

[Bogey Man]

All of the programs are properly licensed but there is one that I can think
of that might be a culprit...

thank you. I hadn't considered that because of the infrequency of it but the
suggestion sure makes sense.

Ron

 

[Bogey Man]

Thank you. I have contacted support from your hyperlink so now it is a
waiting game to see what they have to say.

Ron