T
Tim Slattery
My wife's machine runs XP SP3. From time to time (several times a
day), she gets a message box, in which the title bar says "Security
Alert". The text in the box is "This page requires a secure connection
which includes server authentication". On another line: "The
Certificate Issuer for this site is untrusted or unknown. Do you wish
to proceed?" There are four buttons: "Yes", "No", "View Certificate",
and "More Info".
"More Info" brings up an IE help file showing the page about SSL
certificates.
"View Certificate" shows "This certificate cannot be verified up to a
trusted certification authority". The issuer is GeoTrust SSL CA. The
"Valid from" dates include the present date. The Issued-to URL is
javadl-esd-secure.oracle.com. (Images of all these things are
available, if that would help.)
The big problem here is that when this box is about to appear, the
machine locks up for several minutes. And although the "More Info"
button brings up an IE help file, she doesn't use IE, Firefox is her
browser of choice.
Clicking "Yes" or "No" makes the box disappear. Sometimes it reappears
immediately, more often the cycle repeats several hours later (lockup,
then box appears).
My wife would very much like for her machine to stop locking up
several times a day. Can anybody help her?
day), she gets a message box, in which the title bar says "Security
Alert". The text in the box is "This page requires a secure connection
which includes server authentication". On another line: "The
Certificate Issuer for this site is untrusted or unknown. Do you wish
to proceed?" There are four buttons: "Yes", "No", "View Certificate",
and "More Info".
"More Info" brings up an IE help file showing the page about SSL
certificates.
"View Certificate" shows "This certificate cannot be verified up to a
trusted certification authority". The issuer is GeoTrust SSL CA. The
"Valid from" dates include the present date. The Issued-to URL is
javadl-esd-secure.oracle.com. (Images of all these things are
available, if that would help.)
The big problem here is that when this box is about to appear, the
machine locks up for several minutes. And although the "More Info"
button brings up an IE help file, she doesn't use IE, Firefox is her
browser of choice.
Clicking "Yes" or "No" makes the box disappear. Sometimes it reappears
immediately, more often the cycle repeats several hours later (lockup,
then box appears).
My wife would very much like for her machine to stop locking up
several times a day. Can anybody help her?