stop error message 0x000000024, 0x00190203, 0x81b34efo...

G

Guest

i downloaded sp2 and my computer brings up a blue error message screen with
the above stop codes. i cannot go into safe mode or anything. are there any
options besides system restore?
 
G

Guest

Hi Mr. Kinney-Thank you for your help. I contacted Microsoft and the problem
is a common one...when I downloaded the service pack, Norton Antivirus was
running. She said that Microsoft and Norton are having a lot of problems
right now and the best way to prevent this is to uninstall any antivirus
programs you have before downloading anything from Microsoft-mainly service
packs. The lady said that about 3,000 people do this every day and it is easy
to fix. www.microsoft.com, search for xp home or xp professional floppy disk
boot, then download it onto 6 floppy disks. I have not yet downloaded onto
the floppy disks because this computer I am using doesn't have a floppy
drive. I will have to do it tomorrow after work. Anyway, this should fix the
problem WITHOUT SYSTEM RESTORE!!!!!!!!!!

Thanks again!
Kim

Bert Kinney said:
Hi,

Here's an article and some information on this error message.
Troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM Error Messages
http://support.microsoft.com/?kbid=228888&sd=RMVP

Troubleshooting Windows STOP Messages
http://aumha.org/win5/kbestop.php
--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
i downloaded sp2 and my computer brings up a blue error
message screen with the above stop codes. i cannot go
into safe mode or anything. are there any options besides
system restore?
 
B

Bert Kinney

Thanks for the feed back Kim.

Personally I wouldn't install anything from Norton on any of my
systems!

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
Hi Mr. Kinney-Thank you for your help. I contacted
Microsoft and the problem is a common one...when I
downloaded the service pack, Norton Antivirus was
running. She said that Microsoft and Norton are having a
lot of problems right now and the best way to prevent
this is to uninstall any antivirus programs you have
before downloading anything from Microsoft-mainly service
packs. The lady said that about 3,000 people do this
every day and it is easy to fix. www.microsoft.com,
search for xp home or xp professional floppy disk boot,
then download it onto 6 floppy disks. I have not yet
downloaded onto the floppy disks because this computer I
am using doesn't have a floppy drive. I will have to do
it tomorrow after work. Anyway, this should fix the
problem WITHOUT SYSTEM RESTORE!!!!!!!!!!

Thanks again!
Kim

Bert Kinney said:
Hi,

Here's an article and some information on this error
message. Troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM
Error Messages
http://support.microsoft.com/?kbid=228888&sd=RMVP

Troubleshooting Windows STOP Messages
http://aumha.org/win5/kbestop.php
--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
i downloaded sp2 and my computer brings up a blue error
message screen with the above stop codes. i cannot go
into safe mode or anything. are there any options
besides system restore?
 

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