Stop Error 0x0000008E

[dawnvk]

HELP, I was just doing my thing today when blink, I got this Stop Error Blue
Screen. I haven't installed any drivers, I wasn't even doing anything when it
happened. I have plenty of HD space (&0+ GB Free) and RAM (2 GB), I've not
added any hardware or changed anything.
I rebooted and it seems fine, but now since I don't know what caused it, I'm
afraid it'll happen again.

Under the tech info it said:
Stop: 0x0000008E (0xc00000090, 0x2ECF1772, 0xBA4E7E10, 0x00000000)
Beginning dump of physical memory
Physical memory dump complete

How do I find out what caused this so I can fix it so it won't happen again?

Thanks,
Dawn

 

[Nepatsfan]

HELP, I was just doing my thing today when blink, I got this Stop Error Blue
Screen. I haven't installed any drivers, I wasn't even doing anything when it
happened. I have plenty of HD space (&0+ GB Free) and RAM (2 GB), I've not
added any hardware or changed anything.
I rebooted and it seems fine, but now since I don't know what caused it, I'm
afraid it'll happen again.

Under the tech info it said:
Stop: 0x0000008E (0xc00000090, 0x2ECF1772, 0xBA4E7E10, 0x00000000)
Beginning dump of physical memory
Physical memory dump complete

How do I find out what caused this so I can fix it so it won't happen again?

Thanks,
Dawn

You may find some clues in Event Viewer that will give you a better idea of what
happened.

Right click My Computer and select Manage from the menu.
In the left hand pane of Computer Management, click the + sign next to Event
Viewer.
In Event Viewer, click on Application.
Check for any error or warning events that occurred at the time the blue screen
appeared.
Note: You can click on View -> Filter Events on the toolbar to display only
warning and error events. Simply uncheck Information in the Properties sheet and
click OK.
After checking the Application branch, do the same for the System branch.

Hopefully, it was a one time event but it wouldn't hurt to test your hard drive
and RAM. Also, make sure you have all your important files backed up. And check
to make sure the backup can be restored.

Good luck

Nepatsfan

 

[dawnvk]

Thanks for the tips, yes I have a backup - every night I run one... still a
scary thing to have this happen.

I checked the event log under applications and there were no errors or
warnings. I looked under the System tab however and found one: Warning
Source: Tcpip - I opened it and it says: TCP/IP has reached the security
limit imposed on the number of concurrent TCP connect attampts.

Does this help narrow it down at all?

Thanks,
Dawn

 

[dawnvk]

Also, can you point me to the steps to test my HD and RAM?

Thanks again.
Dawn

 

[Gerry]

Dawn

Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler
didn't catch. These are nearly always hardware compatibility issues
(which sometimes means a driver issue or a need for a BIOS upgrade).
Source: http://aumha.org/a/stop.htm

Does the problem arise during start up or does it occur later?

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

Remove any dust bunnies from inside the computer casing using an Air
Duster and check all fans are running.

Check the hard drive for bad sectors by running chkdsk /f /r

You need to be aware that running chkdsk can take hours

Faulty RAM. You might test your RAM memory
http://www.memtest.org/

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[dawnvk]

This only happened once and it was long after the machine had been running.

I checked the decide manager and have one yellow ? But I have no idea what
it is or how to find out. Here's the info I can find on it:

It's under Other deivces - Multimedia Controller. When I double click on
Multimedia Controller to get more info it says: Device Type: Other Decices,
Manf: Unknown, Location: PCI Slot 1 (PCI bus 4, device 6, function 0)
Device Status: The drivers for this device are not installed. (Code 28) To
reinstall drivers for this device click Reinstall Driver.

I did this using the Install Automatically (Recommended) The wizard searched
forever and then said Cannot install this Hardware. The hardware was not
installed because the wizard cannot find the necessary software.

I'd love to provide a disk for it but I have no idea what it is... Is there
a way to tell?

Next I ran the sigverif.exe. It ran a scan, and found a list of 9 files not
signed, but didn't give me any options. I'd attach a screen shot, but I don't
know how.

Next I'll run a check disk and see what that shows. And I'll see if I can
figure out how to do that RAM check - it looks a little complicated...

Thanks for all your help!

Everything else under Device Manager looks ok.

 

[Gerry]

Dawn

I am not sure I would devote too much time investigating a singe Stop
Error Report. They only become a problem if they repeat. The first thing
you should do when an error occurs is to restart. This solves many
errors.

I also would not use the search engine in Device Manager to look for an
update. If you can provide the name of the device this Controller is
controlling we might check what it it needs.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Nepatsfan]

I doubt that the TCP/IP event warning is related to your blue screen issue.

However, if you see this warning on a regular basis, there's a possibility that
your computer may be infected with some sort of malware. Here's Microsoft's
explanation of the TCP/IP warning you're getting.

TCP/IP has reached the security limit imposed on the number of concurrent
(incomplete) TCP connect attempts
http://www.microsoft.com/technet/su...ProdVer=5.2&EvtID=4226&EvtSrc=Tcpip&LCID=1033

Whenever I've come across that warning, it's been an isolated incident. I've
never found evidence of it being related to any sort of malware.

Good luck

Nepatsfan

 

[Stan Brown]

Fri, 7 Mar 2008 10:14:01 -0800 from dawnvk

Also, can you point me to the steps to test my HD and RAM?

http://www.memtest.org
worked great for me.

Your HD manufacturer should have a diagnostic program available for
download from its site.