bluescreen STOP:0x0000008E(0xc0000005,0x806e694f,0xa8625264,0x0000

[varaprasad konjeti]

Hi,

I am getting below error whenever I plug any external dvd writer. I am
currently using XP SP3. Any help how to resolve it

"A problem has been detected and windows has been shut down to prevent
damage to your computer.

If this is the first time you've seen this stop error screen,restart your
computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in
the stop message, disable the driver or check with the manufacture for driver
update.Try changing video adapters.

Check with your hardware vendor for any bios updates. Disable BIOS memory
options such as caching or shadowing. If you need to use safe mode to remove
or disable components, restart your, press f8 to select advance options, and
then select safe mode.

Technical Information:

*** STOP: 0x0000008E (0xc0000005,0x806e694f,0xa8625264,0x00000000)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance."

 

[Peter Foldes]

Multiposted and answered

If you must then crospost instead of multipost

http://www.blakjak.demon.co.uk/mul_crss.htm

 

[Gerry]

Cross posted to microsoft.public.windowsxp.general

Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler
didn't catch. These are nearly always hardware compatibility issues
(which sometimes means a driver issue or a need for a BIOS upgrade).
Source: http://aumha.org/a/stop.htm

Look at the Stop Error Report.
Under the code a file is sometimes named.

http://www.allinterview.com/showanswers/67083.html

Does the error occur during the boot process, after the completion of
the boot process or any time?

Does the error occur in safe mode?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[varaprasad konjeti]

Hi Gerry,

Thanks for the information.

Error occurs only when USB port is connected.

Thanks
Varaprasad

 

[Peter Foldes]

You already got that info (USB port connected) in the form of a MS KB in your other
multiposted post of the same issue

 

[Gerry]

Varaprasad

What USB devices are you connecting to the USB port?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry]

Peter

These messages are now being cross posted to
microsoft.public.windowsxp.general,microsoft.public.windowsxp.hardware.

Where should I look for the other multi-post?

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Peter Foldes]

Gerry

Thanks

I did no see your crosspost at the time of posting. (WinXP Hardware)