STOP 0x74

[Brian J]

Upgrading memory in a Compaq Presario 2504EU from 256mb adding 512mb.
OPSYS is Win XP Home

Received BSOD error ...
STOP 0x00000074 BAD_SYSTEM_CONFIG_INFO
0x00000003 0x00000002 0x80087000 0xC000014C

Memory module was found to be bad (failed MEMTEST) and removed.
BSOD incidents continue.
Unable to start windows normally, to 'Last Known Good Config' or into Safe
Mode.
Result is always STOP 0x00000074

I have run setup disk R option to ...
Run a CHKDSK - result OK
Checked registry hives not read only
Checked NTLDR and NTDETECT.COM present

I have read a lot about this STOP but nothing related to XP Home.
Any suggestions short of format and reload appreciated.

Brian

 

[Guest]

Upgrading memory in a Compaq Presario 2504EU from 256mb adding 512mb.
OPSYS is Win XP Home

Received BSOD error ...
STOP 0x00000074 BAD_SYSTEM_CONFIG_INFO
0x00000003 0x00000002 0x80087000 0xC000014C

Memory module was found to be bad (failed MEMTEST) and removed.
BSOD incidents continue.
Unable to start windows normally, to 'Last Known Good Config' or into Safe
Mode.
Result is always STOP 0x00000074

I have run setup disk R option to ...
Run a CHKDSK - result OK
Checked registry hives not read only
Checked NTLDR and NTDETECT.COM present

I have read a lot about this STOP but nothing related to XP Home.
Any suggestions short of format and reload appreciated.

Brian

Hi Brian,
Did you consulate the Desktop/Laptop manufacturer manual for changing the
Memory Stick to their specs?.
Sometimes if you mixed the memory Sticks for different vendors they will not
operate as desired and causing some issue like yours, try to see the manual
for your computer and check the section for Add and Remove RAM from the
machine.
"STOP 0x00000074 BAD_SYSTEM_CONFIG_INFO" Error Message When You Start Your
Computer
http://support.microsoft.com/kb/326679

You receive a "STOP: 0x00000073 CONFIG_LIST_FAILED" error message in Windows
2000 or in Windows XP
http://support.microsoft.com/kb/291808
HTH.
nass

 

[Gerry]

Brian

http://msdn2.microsoft.com/en-us/library/ms795800.aspx

What is the version of your Windows XP CD as it appears on the CD?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Brian J]

Thanks all for your comments.

It turned out to be the SYSTEM registry hive.

I took the HDD out of the notebook and connected to a desktop, then copied
the registry hives from a restore point into CONFIG, replaced it in the
notebook, booted successfully, performed a system restore.

Problem solved!

Brian

 

[Gerry]

Good result.

Whilst the Bug code suggested a corrupted Registry Hive what gave you
the solution?

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Brian J]

Gerry,

Frustration mainly!

I had read the kb article about the SYSTEM hive but most information I had
was pointing to bad memory which I knew caused the problem originally.

It was about the last thing on my list of items to investigate. When I
looked at the hives in config and the restore point they were all identical
except for the SYSTEM hive. I knew I had taken a restore point just before
installing the bad memory. While there was no absolute proof the hive was
in error that difference encouraged me to copy the rp's hives back into
config. Also, as a total reformat was looming large it was unlikely the
manual restore could make things worse!

Ah computers, don't you just hate 'em!

Brian

 

[Gerry]

After posting to you I saw a reference to this Article.

How to recover from a corrupted registry that prevents Windows XP from
starting
http://support.microsoft.com/kb/307545/en-us

Looks to be a more complicated solution than yours.

"Ah computers, don't you just hate 'em!" Frustating until you work out
how to solve what is wrong. Then you can be pleased with your efforts
<G>. A similar satisfaction to that gained when answering the last
question in a difficult crossword.

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Brian J]

Gerry,

307545 is a priceless document I keep in hardcopy. I used it once before
many years ago.

If you can remove the disk from the 'dead' system and install it as a slave
in a 'live' system then all the backups and copies can be rolled up into one
operation utilising 'drag and drop'. That makes things easier.

I must think of a suitable reward for my efforts. ;-)

Brian

 

[Gerry]

A packet of Walkers and a pint Brian <G>.

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~