Startup takes 15 minutes

[Goose]

DW's Toshiba laptop has started taking about 15 minutes from when wallpaper
appears onscreen to when her icons and the Start button appear. When they
appear an error message from Realtime says it can't find an extension.
Things I've tried:
Deleted Realtime.exe from computer
Used Msconfig to disable realtime process
Unchecked all items Msconfig allowed and systematically added them back;
when all were unchecked startup was normal; as I added them back it remained
normal; wound up with the same set of processes I started with and computer
worked fine. A day later it resumed problem.
Tried starting in safe mode using F8, but computer ignored me each time.
Once the loooong startup completes the computer runs fine.
Any suggestions gratefully welcomed.

 

[JS]

Have you checked the Event Viewer logs?

 

[Goose]

No, how do I do that?

Have you checked the Event Viewer logs?

 

[DL]

Control Panel>Adminastrative Tools>Event Viewer

No, how do I do that?

 

[Daave]

DW's Toshiba laptop has started taking about 15 minutes from when
wallpaper
appears onscreen to when her icons and the Start button appear. When
they
appear an error message from Realtime says it can't find an extension.
Things I've tried:
Deleted Realtime.exe from computer

Deleting files is actually the incorrect method. See below.

Used Msconfig to disable realtime process
Unchecked all items Msconfig allowed and systematically added them
back;
when all were unchecked startup was normal; as I added them back it
remained
normal; wound up with the same set of processes I started with and
computer
worked fine. A day later it resumed problem.
Tried starting in safe mode using F8, but computer ignored me each
time.
Once the loooong startup completes the computer runs fine.
Any suggestions gratefully welcomed.

Deleting executables is not good enough because when your program was
installed (presumably PC Doctor Online -- that is the program associated
with realtime.exe), it made a number of other changes to your system.

At this point, restore the executable from the Recycle Bin. Then
uninstall the program the proper way using Add or Remove Programs (in
Control Panel).

If you have emptied the Recycle Bin, then I guess you need to reinstall
the program and then uninstall it. Then for good measure, use Windows
System Restore, selecting a restore point that was made prior to the
original installation of this program. But don't do it if the
installation was done a long time ago (System Restore is most effective
when fairly recent points are restored).

Stop using registry cleaning programs. They offer very little benefit
(if any) and there is always the risk of substantial damage to your
system!

 

[Goose]

Thanks, I'll check that as soon as I can.

Control Panel>Adminastrative Tools>Event Viewer

 

[DL]

You could also enable boot logging via safe mode boot menu, and see whats
causing the hangup (see win help for boot logging)