startup freezes shutdown reboots

[James Miller]

When I start up it freezes until I press control alt del,
then when I press shutdown it reboots. I have rolled back
drivers, repaired the installation but it still does it.
I really don't want to have to deal with this any more.
Could someone give me an idea and any help, I really am
getting to the end of my patience with this problem...
Thanks

 

[Rick \Nutcase\ Rogers]

Hi,

Freezing often indicates faulty hardware. Run through these steps:

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

If it doesn't improve performance, start checking hardware. If you want to
check the memory, there are free programs here:

http://www.simmtester.com/page/products/doc/download.asp
http://oca.microsoft.com/en/windiag.asp

But keep in kind that a thorough test can only be done with test equipment
at a computer shop. At the price of memory today, you may find that the test
costs more than a replacement stick. If the ram is ok, you may want to bring
it into a shop for professional testing.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone