Netropa hot key. How do I remove it?

C

CD

My XP machine has suddenly stopped working. It starts up OK until it reaches
the desktop and then freezes.

If I press ctrl+alt+ del I see "Netropa hot key Running." The mouse has
locked up. The only way I can do anything is to use Alt + U to close the PC
down.

How do I remove this software from a locked up machine?

Thank you,
 
P

Pegasus [MVP]

CD said:
My XP machine has suddenly stopped working. It starts up OK until it
reaches
the desktop and then freezes.

If I press ctrl+alt+ del I see "Netropa hot key Running." The mouse
has
locked up. The only way I can do anything is to use Alt + U to close the
PC
down.

How do I remove this software from a locked up machine?

Thank you,
Click to expand...

You could try rebooting in Safe Mode, then uninstall the software (if it is
installed software rather than malware or a virus).
 

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