Startuo Error:- SHELL32.dll,MSGINA.dll

[Guest]

Hi There,

My sister in law is running Windows XP with SP2.

When she turned on her PC this morning it came up with the error that the 2
files shell32 and msgina.dll were unable to be found or corrupted, how is it
that she was able to use the PC last night but today it will not bootup?.

Can i fix this without having to do a full restore because that would mean i
would need to put all the applications and drivers back on which would take
ages.

Could you please tell me how to fix this.

 

[Rick \Nutcase\ Rogers]

Hi,

Boot the system and hit F8 as soon as the POST has completed and before
Windows begins to load. This should produce a boot menu, choose "safe mode
with command prompt". See if this mode will load (it should as you are not
using the GUI at this point). If so, assuming that she has installed a
service pack, run these from the prompt:

copy /y %windir%\servicepackfiles\I386\shell32.dll %windir%\system32
copy /y %windir%\servicepackfiles\I386\msgina.dll %windir%\system32

Then restart the system. If she cannot load this mode, then this can be done
by booting the WinXP CD and loading the Recovery Console.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

If she does not have a WinXP CD (common with preinstalled machines), then it
can also be accomplished using the boot floppy set that loads a limited
version of the recovery console.

Using the WinXP Boot floppy set:
http://www.rickrogers.org/fixes.htm#Boot floppy

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Hi Rick,

Thanks for the help, do i enter both the commands as they are written down,
including the " % " symbols ?
--
Cheers

Graeme Anderson

Hi,

Boot the system and hit F8 as soon as the POST has completed and before
Windows begins to load. This should produce a boot menu, choose "safe mode
with command prompt". See if this mode will load (it should as you are not
using the GUI at this point). If so, assuming that she has installed a
service pack, run these from the prompt:

copy /y %windir%\servicepackfiles\I386\shell32.dll %windir%\system32
copy /y %windir%\servicepackfiles\I386\msgina.dll %windir%\system32

Then restart the system. If she cannot load this mode, then this can be done
by booting the WinXP CD and loading the Recovery Console.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

If she does not have a WinXP CD (common with preinstalled machines), then it
can also be accomplished using the boot floppy set that loads a limited
version of the recovery console.

Using the WinXP Boot floppy set:
http://www.rickrogers.org/fixes.htm#Boot floppy

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Rick \Nutcase\ Rogers]

Hi,

Yes, though you can subsitute the actual path. The %windir% part is a
variable, in most systems this would be C:\Windows. The variable will work
in any system regardless of the Windows folder designation (not all use
C:\Windows).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hi Rick,

Thanks for the help, do i enter both the commands as they are written
down,
including the " % " symbols ?
--
Cheers

Graeme Anderson

Hi,

Boot the system and hit F8 as soon as the POST has completed and before
Windows begins to load. This should produce a boot menu, choose "safe
mode
with command prompt". See if this mode will load (it should as you are
not
using the GUI at this point). If so, assuming that she has installed a
service pack, run these from the prompt:

copy /y %windir%\servicepackfiles\I386\shell32.dll %windir%\system32
copy /y %windir%\servicepackfiles\I386\msgina.dll %windir%\system32

Then restart the system. If she cannot load this mode, then this can be
done
by booting the WinXP CD and loading the Recovery Console.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

If she does not have a WinXP CD (common with preinstalled machines), then
it
can also be accomplished using the boot floppy set that loads a limited
version of the recovery console.

Using the WinXP Boot floppy set:
http://www.rickrogers.org/fixes.htm#Boot floppy

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hi There,

My sister in law is running Windows XP with SP2.

When she turned on her PC this morning it came up with the error that
the
2
files shell32 and msgina.dll were unable to be found or corrupted, how
is
it
that she was able to use the PC last night but today it will not
bootup?.

Can i fix this without having to do a full restore because that would
mean
i
would need to put all the applications and drivers back on which would
take
ages.

Could you please tell me how to fix this.

 

[Torgeir Bakken \(MVP\)]

Hi Rick,

Thanks for the help, do i enter both the commands as they
are written down, including the " % " symbols ?

Hi,

Yes, run them exactly as Rick posted it, including the " % " symbols.