Start/Help and Support

[Guest]

I've got internet connection on my system, but when I go to the help and
support section from the Start menu, below the DID YOU KNOW? area, it says
"When you are connected to the Internet, this area will display links to
timely help.....blaaa..blaaa...blaaa What's up with this? I already
have internet connection, it is always on type via a cable modem. This
has never happened to me before. Help me out here huh Thanks in
advance.

Oh yea, I posted on here a while back about i8042prt.sys always showing up
in my event viewer as FAILING TO LOAD error. Turns out all I needed was a
BIOS update. Others with the same error may want to look into that
themselves

 

[S.Sengupta]

'Why doesn't Help and Support work?'
http://www.kellys-korner-xp.com/top10faqs.htm

Regarding i8042prt.sys error-it's a driver which controls the keyboard
and PS/2-compatible mouse for the Intel 8042 controller.Reinstall from
your motherboard CD drivers.

regards,
ssg MS-MVP

 

[Richard Urban]

I would add that you need this driver for PS2 support even if you are using
an AMD motherboard.


--
Regards,

Richard Urban

aka Crusty (-: Old B@stard

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Guest]

I have the same problem. I have a LAN connection on fiber-optics. My IE
browser uses a proxy (HTTP) & requires authentication to log on. Maybe that's
the problem.