spooling problem

[Steve]

Hi,

When printing a file on one computer I get a timeout error as the data going
to the printer is slow. In most other computers the data continues to the
printer and the printer starts printing again and the message goes away.
But in this one computer. The spooler automatically restarts the print job
(while it continues the spooling) which causes the printer to kick out what
ever it has already printed and start printing the job from scratch. This
happens a couple of times until the full job gets spooled so then it prints
the full image. This is a very large image about 36" by 8' and is very
costly as a lot of expensive paper is getting wasted. The computer is using
windows 2000 and the printer is an Epson 9800. As I said a timeout message
isn't unusual for printing such a large image in a very high resolution, but
as the spooling continues usually it jut continues to print after a short
delay, but in this case there seems to be a 'if timeout restart' option.
I've looked through all the printer options and spooler options in windows
and can't see possible option is. If anyone knows what setting I need to
change I would appreciate it.

Thanks

Steve

 

[Alan Morris [MSFT]]

I'll assume this is a device with a network card. If you have this setup to
an LPT port you can configure the LPT timeout value to 9999



change the Advanced printer property to Start printing after the last page
has spooled.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Steve]

Yes it's a network connection (TCP/IP). The start printing after last page
option does work in that there is no re-start etc. but because of how large
the image is, it can take an extremely long time to spool the file before it
begins printing. Plus on other computers this doesn't happen.

Any other ideas?

Thanks

Steve

 

[Alan Morris [MSFT]]

Check the CPU usage in task manager when you are sending the job.

Also how fast are file transfers from the client machine? This could be
network related (nic, transports installed, firewall settings)

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.