Spayware Popup

D

Doug

I will preface this withI am a computer Illiterate. I am getting a popup from
Microsoft that says spayware was detected and that I should download their
antispyware programs to stop it. My question is the popup is very annoying
and I already have antispyware programs I am using, how do I get the popup to
stop?
 
P

PA Bear [MS MVP]

The pop-up is NOT from Microsoft (despite what it may say or look like) and
the machine is already infected. Do NOT click on any of those links!!

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
 
J

John

Doug said:
I will preface this withI am a computer Illiterate. I am getting a popup
from
Microsoft that says spayware was detected and that I should download their
antispyware programs to stop it.

It's bad stuff. It attempts to trick you into downloading whatever software
to infect your system. This malicious software will normally be installed
regardless of your choice (Yes/No, Cancel/Allow/Deny). I'd normally kill IE
(end task) when I see that.
My question is the popup is very annoying
and I already have antispyware programs I am using,

Keep using yours and make sure it's up to date.
how do I get the popup to
stop?

Don't go to that site.
 
J

John

Correction on my last statement "don't go to that site". I just realized you
did not mention anything about browsing. I suppose your PC is already
infected if you see pop-ups when you're not browsing the internet.
 
K

Ken Blake, MVP

I will preface this withI am a computer Illiterate. I am getting a popup from
Microsoft


No, it is definitely *not* from Microsoft.

that says spayware was detected and that I should download their
antispyware programs to stop it. My question is the popup is very annoying
and I already have antispyware programs I am using, how do I get the popup to
stop?



The popup is from a spyware program (*not* an anti-spyware program).
Yes, you are infected, and the popup is a symptom of that infection.

Tell us the exact text of the popup for more help.
 
M

M.I.5¾

Ken Blake said:
No, it is definitely *not* from Microsoft.





The popup is from a spyware program (*not* an anti-spyware program).
Yes, you are infected, and the popup is a symptom of that infection.

Tell us the exact text of the popup for more help.

You have to admit though spayware is an intriguing concept.
 

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