SP2 d/l issues HELP!!!!!

L

Lee Santiago

Im having a hard time getting sp2... First microsoft
checks my system for updates, then i get this screen that
asks me if i want a custom install or a regular install,
i choose custom so i can choose the updates i want to
install. Then i get this message "To use this latest
version of Windows Update, you will need to upgrade some
of its components. This version provides you with the
following enhancements to our service" The first
component fails to install ...Update for Background
Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1
(KB842773). What do i need to do to correct this? Any
help is appreciated. :D
 
G

Guest

T

Torgeir Bakken \(MVP\)

Lee said:
Im having a hard time getting sp2... First microsoft
checks my system for updates, then i get this screen that
asks me if i want a custom install or a regular install,
i choose custom so i can choose the updates i want to
install. Then i get this message "To use this latest
version of Windows Update, you will need to upgrade some
of its components. This version provides you with the
following enhancements to our service" The first
component fails to install ...Update for Background
Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1
(KB842773). What do i need to do to correct this? Any
help is appreciated. :D
Hi

I suggest you use the full SP2 installer instead of Windows Update
to install SP2.

SP2 is available at the Microsoft Download Center
(standalone "network" version, 266 MB):

http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a

(disregard the "intended for IT professionals and developers" part,
it can be used on a single computer as well)


If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.

If you think that the download is to large, you can get the same
file on a CD from Microsoft.

The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx


To reset the pending download you now have, clean out the Download
folder (WU5's temporary download folder) located here:

%windir%\SoftwareDistribution\

(%windir% is typically C:\Windows)

You can use the procedure described here:

http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=11&ln=en

You might need to delete the DataStore folder mentioned in the link
above, as well as the Download folder.

Note that a side effect of deleting the DataStore folder is that you
lose your WU v5 History listing (not critical).


For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:

http://groups.google.com/groups?selm=#[email protected]



Before installing SP2, you should take a look at the
following sites:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm


Please take a look at this Microsoft knowledge base article as well:

Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627

*Important* part from the link above:

If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.

Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.

If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:

http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm


Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/[email protected]
 

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