SP2 closing problem

[JS]

After having installed SP2 when clicking Close the computer restarts instead
as if I had clicked Restart. It does not happen every time but quite often.
Very annoying. Everything else seems to work OK. Anyone else experienced
this??
Any solution appreciated.

Jan

 

[Will Denny]

Hi Jan

For shutdown/restart problems, please have a look at Jim Eshelman's web
site:

http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/win5/a/tshoot.htm

 

[Guest]

Start the computer and start hiting f8 key from the begning.You will get
startup menu,choose the option safe mode and hit enter and try to shutdown
the computer in safe mode.If you are able to shutdown the computer in safe
mode.Boot the computer normally.Click on start --run--typein msconfig and
click on ok,you will get system configration utility.On the general page
select selective stratup and uncheck all the entries below to it and try to
shutdown the computer.If you are able to shutdown the computer without any
problem.Again boot the computer normally and do msconfig and put the check
mark on process system.ini and win.ini and try to shutdown the computer.If
you are able to shutdown the computer.Boot the computer normally and check
services and try to shutdown the computer.If you are able to shutdown the
computer.Start the computer in normal mode again and check the loadstartup
items and try to shutdown the computer.But if you are not able to shutdown
the computer after checking service.Again boot the computer in normal mode
and click on services tab top inline to general tab.Put the check mark at
bottom hide microsoft services and uncheck the service you get at the top
white screen and try to shutdown the computer.Now if you are able to shut
down.Than start checking the services one by one and identify which service
is causing the problem,than uninstall and reinstall the sotware.
If every thing go fine with services also than it is startup items which are
causing the problem.Start checking them one by one and identify which startup
item is causing the problem.Than uninstall and reinstall the software which
that startup item resembles.