sound

[Leland Ness]

The harddrive on my HP Pavilion failed a couple of weeks
ago and I had a new one installed, with XP (same as
before).

Now, however, there is no sound. When I go to "sounds and
audio devices" in the control panel it informs me that
there is no audio device. I tried "detect new hardware"
to see if it simply needed to get a driver, but no luck.

How can I get sound back?

Any thoughts?

Help is much appreciated.

Lee Ness

 

[Rich Barry]

Leland, try to find out if you have a PCI sound card or integrated sound
on the Motherboard. You can use a program like
www.belarc.com to give you an inventory of what you have in your system.
Once you know what you have then it's just a
matter of installing the audio drivers. Rt click on MyComputer>select
Properties>Hardware>Device Manager>Sound, Video and Game Controllers. Expand
and you will probably see yellow marks next to your audio devices and
codecs.

 

[Guest]

Thanks for the suggestions.

I tried Belarc but it did not detect the sound card, and
Windows could not find a driver on its own. I finally
weakened and called HP's India Support Center and after
much frustration with the accent and the usual
administrative stuff (why do they need my street
address?), they finally told me that I needed the Realtek
AC97 driver. I downloaded it and that fixed the problem.

Thanks again for your efforts.

Lee