Sound problems

[Guest]

I'm not sure why, but the sound has suddenly stopped working for me. I tried
going through the trouble shooters and all of that, but nothing has helped.
I looked through the device manager and everything is working fine. However,
when I tested the sound in dxdiag, I got a "Failure at Step 19 (User
verification of software): HRESULT = 0x00000000 (error code). I tried
reinstalling the latest version of DirectX, but that didn't help either. I
have SoundMax Digital Audio, if that helps. The driver version is
5.12.1.3044, and Windows didn't find any updates for it. I'm using Windows
XP Home with SP2 installed. Any help would be very much appreciated.

 

[Wesley Vogel]

Top 10 Frequently Asked Questions and Answers
Click on the ? Icon to Expand
http://www.kellys-korner-xp.com/top10faqs.htm

Click on...
[?] Where did my Sounds go?
---

Resources for Troubleshooting Sound Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307918

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

I looked through that, as well the additional sound articles, but it doesn't
look like any of them will help. I also did a search for the DirectX error I
got, and I didn't find anything...and what's really weird is that when I
unmute my microphone, I can hear my voice from the speakers! No other sound
is working though. Should I just reformat?

 

[Wesley Vogel]

Obviously your Microphone volume is up and working.

Try unplugging your microphone and see what happens.

Open Volume Control...
Start | Run | Type: sndvol32 | Click OK |
Options | Properties | Show the following volume controls: |
Under Playback make sure that you have at least
Play Control
Wave (Windows sounds use this)
MIDI
CD Audio (If you have a CD drive)
You may have more.

Show the following volume controls:
[[Displays the devices on your system whose sound you can control. Click to
adjust the volume for each device.]]

Close Properties, back in Play Control...

Make sure that no Mute is selected.

Make sure that the volume slider is up for everything.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I looked through that, as well the additional sound articles, but it
doesn't look like any of them will help. I also did a search for the
DirectX error I got, and I didn't find anything...and what's really weird
is that when I unmute my microphone, I can hear my voice from the
speakers! No other sound is working though. Should I just reformat?

Top 10 Frequently Asked Questions and Answers
Click on the ? Icon to Expand
http://www.kellys-korner-xp.com/top10faqs.htm

Click on...
[?] Where did my Sounds go?
---

Resources for Troubleshooting Sound Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307918

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

 

[Guest]

you can also try : control panel | sound and audio devices |click the audio
tab, make sure your 'default device' for 'sound playback' and 'sound
recording' are the same, this should work.

Obviously your Microphone volume is up and working.

Try unplugging your microphone and see what happens.

Open Volume Control...
Start | Run | Type: sndvol32 | Click OK |
Options | Properties | Show the following volume controls: |
Under Playback make sure that you have at least
Play Control
Wave (Windows sounds use this)
MIDI
CD Audio (If you have a CD drive)
You may have more.

Show the following volume controls:
[[Displays the devices on your system whose sound you can control. Click to
adjust the volume for each device.]]

Close Properties, back in Play Control...

Make sure that no Mute is selected.

Make sure that the volume slider is up for everything.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I looked through that, as well the additional sound articles, but it
doesn't look like any of them will help. I also did a search for the
DirectX error I got, and I didn't find anything...and what's really weird
is that when I unmute my microphone, I can hear my voice from the
speakers! No other sound is working though. Should I just reformat?

Top 10 Frequently Asked Questions and Answers
Click on the ? Icon to Expand
http://www.kellys-korner-xp.com/top10faqs.htm

Click on...
[?] Where did my Sounds go?
---

Resources for Troubleshooting Sound Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307918

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

 

[Guest]

Had a similar problem. No need to format. Try and re-install the drivers for
your board and soundcard first.
--
lpx

you can also try : control panel | sound and audio devices |click the audio
tab, make sure your 'default device' for 'sound playback' and 'sound
recording' are the same, this should work.

Obviously your Microphone volume is up and working.

Try unplugging your microphone and see what happens.

Open Volume Control...
Start | Run | Type: sndvol32 | Click OK |
Options | Properties | Show the following volume controls: |
Under Playback make sure that you have at least
Play Control
Wave (Windows sounds use this)
MIDI
CD Audio (If you have a CD drive)
You may have more.

Show the following volume controls:
[[Displays the devices on your system whose sound you can control. Click to
adjust the volume for each device.]]

Close Properties, back in Play Control...

Make sure that no Mute is selected.

Make sure that the volume slider is up for everything.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I looked through that, as well the additional sound articles, but it
doesn't look like any of them will help. I also did a search for the
DirectX error I got, and I didn't find anything...and what's really weird
is that when I unmute my microphone, I can hear my voice from the
speakers! No other sound is working though. Should I just reformat?

:

Top 10 Frequently Asked Questions and Answers
Click on the ? Icon to Expand
http://www.kellys-korner-xp.com/top10faqs.htm

Click on...
[?] Where did my Sounds go?
---

Resources for Troubleshooting Sound Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307918

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

 

[Guest]

I now have the same problem. I can't reinstall as I can't find the
installation disk provided by Dell. I can't get Neons earlier suggestion to
work as my PC doesn't recognise sndvol32 when I type it in the "run" box.

Had a similar problem. No need to format. Try and re-install the drivers for
your board and soundcard first.
--
lpx

you can also try : control panel | sound and audio devices |click the audio
tab, make sure your 'default device' for 'sound playback' and 'sound
recording' are the same, this should work.

Obviously your Microphone volume is up and working.

Try unplugging your microphone and see what happens.

Open Volume Control...
Start | Run | Type: sndvol32 | Click OK |
Options | Properties | Show the following volume controls: |
Under Playback make sure that you have at least
Play Control
Wave (Windows sounds use this)
MIDI
CD Audio (If you have a CD drive)
You may have more.

Show the following volume controls:
[[Displays the devices on your system whose sound you can control. Click to
adjust the volume for each device.]]

Close Properties, back in Play Control...

Make sure that no Mute is selected.

Make sure that the volume slider is up for everything.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Melissa B <[email protected]> hunted and pecked:
I looked through that, as well the additional sound articles, but it
doesn't look like any of them will help. I also did a search for the
DirectX error I got, and I didn't find anything...and what's really weird
is that when I unmute my microphone, I can hear my voice from the
speakers! No other sound is working though. Should I just reformat?

:

Top 10 Frequently Asked Questions and Answers
Click on the ? Icon to Expand
http://www.kellys-korner-xp.com/top10faqs.htm

Click on...
[?] Where did my Sounds go?
---

Resources for Troubleshooting Sound Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307918

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User