Software updates not happening

[Lois G.]

I get a prompt to check for software updates, but then am told I must be
connected to the internet (which I already am at the time). Clicking Try
Again results in nothing, and I have no other choice but to click Finish.

What do I need to adjust to get my updates?

Thanks,
Lois

 

[Taurarian]

WINUP-Third-Party Products That Conflict with Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;241234

http://www3.telus.net/dandemar/wufix.htm
Windows Update Fixes
http://www3.telus.net/dandemar/updtcl.htm
Windows Update Checklist