O.T. Live Messenger will not update Skype software


M

magineer02

I have a Dell Dimension 8200 with XP, SP3 , Windows Firewall, Avast antivirus, Spywareblaster, and run Firefox for the Internet and all the programs work well together and are up to date.

Several days ago I tried to upgrade my Live Messenger with Skype via a pop-up window when I logged into Live Messenger. I clicked the UPDATE NOW button but nothing seems to happen. I’ve repeated this procedure (6) times with the same results and have left it each time to run for over 24 hours on two occasions and several hours on the others and approx 40 minutes for the last one. The screen doesn’t change at all or ask for any prompts.

My Local Area Net Connector shows I’m connected and at times receiving packets with the last reading being; 33,346 (sent) 66,711 (Received). I also checked with my Windows Task Manager and it showed that Live Messenger was running. However I’ve never heard of any program or upgrade taking this long and as I said nothing appears to be taking place, so after more than 24hrs I ended the processes.

My problem is that it keeps giving me a prompt for a newer update but when I follow the prompts it gives me the same message that a previous process was in progress and to restart the computer to complete the process. The problem is it never takes me that point to finish the process but gives me thesame error message over and over. So, I’ve had to use System Restore a number of times to give me a clean start. However, the other problem still remains with it just sitting there after clicking UPDATE NOW.

I thought perhaps I had something wrong with my Live Messenger so I attempted to download missing files from Live Messenger and to repair any files using the repair utility in the Add/Remove section. I tried upgrading again but with the same results. So I then uninstalled Live Essentials and re-installed it in hopes that it would clear the problem. However, when the pop-up window came up and I clicked the UPGRADE NOW button it hung there just like all the other attemps. There’s nothing showing to indicate that there is any activity whatsoever. No promp’s, pop-ups, messages, nothing and itshouldn’t take this long either.

I would appreciate it if anyone has any suggestions and/or advice as to what the problem is and how to resolve it?

Thank you,
Robert
 
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G

glee

I have a Dell Dimension 8200 with XP, SP3 , Windows Firewall, Avast
antivirus,
Spywareblaster, and run Firefox for the Internet and all the programs
work well together
and are up to date.

Several days ago I tried to upgrade my Live Messenger with Skype via a
pop-up window when
I logged into Live Messenger. I clicked the UPDATE NOW button but
nothing seems to happen.
I’ve repeated this procedure (6) times with the same results and have
left it each time to
run for over 24 hours on two occasions and several hours on the others
and approx 40
minutes for the last one. The screen doesn’t change at all or ask for
any prompts.

My Local Area Net Connector shows I’m connected and at times receiving
packets with the
last reading being; 33,346 (sent) 66,711 (Received). I also checked
with my Windows Task
Manager and it showed that Live Messenger was running. However I’ve
never heard of any
program or upgrade taking this long and as I said nothing appears to be
taking place, so
after more than 24hrs I ended the processes.

My problem is that it keeps giving me a prompt for a newer update but
when I follow the
prompts it gives me the same message that a previous process was in
progress and to
restart the computer to complete the process. The problem is it never
takes me that point
to finish the process but gives me the same error message over and
over. So, I’ve had to
use System Restore a number of times to give me a clean start. However,
the other problem
still remains with it just sitting there after clicking UPDATE NOW.

I thought perhaps I had something wrong with my Live Messenger so I
attempted to download
missing files from Live Messenger and to repair any files using the
repair utility in the
Add/Remove section. I tried upgrading again but with the same results.
So I then
uninstalled Live Essentials and re-installed it in hopes that it would
clear the problem.
However, when the pop-up window came up and I clicked the UPGRADE NOW
button it hung there
just like all the other attemps. There’s nothing showing to indicate
that there is any
activity whatsoever. No promp’s, pop-ups, messages, nothing and it
shouldn’t take this
long either.

I would appreciate it if anyone has any suggestions and/or advice as to
what the problem
is and how to resolve it?

Thank you,
Robert


Live Messenger is being retired, and will no longer work after March 15.
It is being merged with Skype.

1) Uninstall Live Messenger via Add or Remoce Programs, and uninstall
any other modules of Live Essentials that you are not using.

2) Download and install the latest version of Skype from:
http://beta.skype.com/en/download-skype/skype-for-windows/

3) Log into Skype with your Live Messenger username and password. Your
existing contacts will then be available in Skype.
 
M

magineer02

Live Messenger is being retired, and will no longer work after March 15.

It is being merged with Skype.



1) Uninstall Live Messenger via Add or Remoce Programs, and uninstall

any other modules of Live Essentials that you are not using.



2) Download and install the latest version of Skype from:

http://beta.skype.com/en/download-skype/skype-for-windows/



3) Log into Skype with your Live Messenger username and password. Your

existing contacts will then be available in Skype.



--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+

In looking at the Add/Remove programs I'm not sure about whether these other programs have anything to do with Live Messenger so I'm not sure if I should remove them? Please advise.

Windows Live Sign-In Assistant
Windows Live Sync
Windows Live Upload Tool

Thanks,
Robert
 
G

glee

In looking at the Add/Remove programs I'm not sure about whether these
other programs have
anything to do with Live Messenger so I'm not sure if I should remove
them? Please
advise.

Windows Live Sign-In Assistant
Windows Live Sync
Windows Live Upload Tool

Thanks,
Robert

If you don't use them, uninstall them. Live Mesh was merged into Live
Sync, then renamed Live Mesh, in 2010. Live Mesh is also being retired.
Since you still list the old Live Sync, you apparently never used it
anyway..... uninstall it.

If you don't know if you use them, you don't use them. Uninstall them
all.

I don't install any of the Windows Live Essentials garbage, and
Microsoft is pretty much retiring the whole "Live" line. The only
things that seem to have a future are the horrible Windows Live Mail,
and the useful SkyDrive.
 
M

magineer02

If you don't use them, uninstall them. Live Mesh was merged into Live

Sync, then renamed Live Mesh, in 2010. Live Mesh is also being retired.

Since you still list the old Live Sync, you apparently never used it

anyway..... uninstall it.



If you don't know if you use them, you don't use them. Uninstall them

all.



I don't install any of the Windows Live Essentials garbage, and

Microsoft is pretty much retiring the whole "Live" line. The only

things that seem to have a future are the horrible Windows Live Mail,

and the useful SkyDrive.

--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+


I did as suggested and uninstalled all the Live Messenger associated programs and then installed Skype. However, after logging in with my Hotmail ID(Live Messenger) I could not find any email functions only audio/video. Perhaps I’m not seeing it?

Also is Skype something I have to pay for just to have email? Payment is not an option.

After reading what you said I kind of ashamed to want Live Messenger back but hopefully you can offer some good advice. Thing is, most of my accounts are tied to Hotmail.

I did reinstall Live Messenger temporarily until I heard back from you.


Thanks,
Robert
 
G

glee

I did as suggested and uninstalled all the Live Messenger associated
programs and then
installed Skype. However, after logging in with my Hotmail ID(Live
Messenger) I could not
find any email functions only audio/video. Perhaps I’m not seeing it?

Also is Skype something I have to pay for just to have email? Payment
is not an option.

After reading what you said I kind of ashamed to want Live Messenger
back but hopefully
you can offer some good advice. Thing is, most of my accounts are tied
to Hotmail.

I did reinstall Live Messenger temporarily until I heard back from you.



Email functions? Skype is an audio and video chat/messaging program.
It doesn't include email functions.

Live Messenger is also a chat/messaging program. The only "email
function" I'm aware of that Messenger had was an email button to take
you to your Hotmail account. If you had a desktop email client program
installed (Outlook, Outlook Express, etc), it would open your email
account there. If you used the webmail interface, it would bring you to
the log-in for Hotmail webmail in your web browser.

I'm not sure I understand what function you are looking for. You can
still log into your Hotmail email account through the web browser or via
an installed email client application.
 
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M

magineer02

Email functions? Skype is an audio and video chat/messaging program.

It doesn't include email functions.



Live Messenger is also a chat/messaging program. The only "email

function" I'm aware of that Messenger had was an email button to take

you to your Hotmail account. If you had a desktop email client program

installed (Outlook, Outlook Express, etc), it would open your email

account there. If you used the webmail interface, it would bring you to

the log-in for Hotmail webmail in your web browser.



I'm not sure I understand what function you are looking for. You can

still log into your Hotmail email account through the web browser or via

an installed email client application.

--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+

I'm sorry, I should have made myself better understood. I'm looking to log-in to Hotmail via Live Messenger. As you say I could always log-in via a web browser but I was hoping to still use Live Messenger as my client application for it but I keep having these pop-ups. Also as you say Live Messengeris being phased out so I will have to find some other way. Perhaps via MSN,...

Thanks,
Robert
 

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