Software Not Running

W

wcccpctutor

I'm not sure if this is the right place. When I double-click software
app I only see the hour glass and then nothing.

Any help will be greatly appreciated.

Thanks in advance.

Yours truly,

wcccpctutor
 
B

Bruce Chambers

wcccpctutor said:
I'm not sure if this is the right place. When I double-click software
app I only see the hour glass and then nothing.


Erm..... Hasn't it occurred to you that we can't help if you keep the
name of that malfunctioning application a secret? No one can possibly
help if you don't provide at least a modicum of pertinent information.

Help us help you:

http://support.microsoft.com/default.aspx/kb/555375


Generically speaking:

Have you verified that the application in question is in fact
WinXP-compatible? Have you performed the most basic (and generally first
step) of remedies: removing and reinstalling the malfunctioning
application? Have you consulted its manufacturer's technical support
for assistance?


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
V

VanguardLH

wcccpctutor said:
I'm not sure if this is the right place. When I double-click software
app I only see the hour glass and then nothing.

Try disabling your antivirus software.
Try rebooting into Windows' Safe Mode and retest.
Try uninstalling the unidentified "software app" and reinstall it.
 

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