Slow Printer Preview since SP2

[Nick B]

Since upgrading to SP2, print preview and printing to
HP5100 printer is incredibly slow. It seems to be all
programs (checked with Word, Excel and AutoCAD). It's
not the printer - just getting a preview takes an age.

Any suggestions? Thanks

 

[Plato]

Since upgrading to SP2, print preview and printing to
HP5100 printer is incredibly slow. It seems to be all
programs (checked with Word, Excel and AutoCAD). It's
not the printer - just getting a preview takes an age.

Any suggestions? Thanks

Are there XP2 drivers available for your printer?

 

[Nick B]

In the meantime we have found that the problem applies
when the printer is serviced from a computer that has a
Win 98 operating system. We tried a different printer
and had the same problem. The printers serviced via
computers with W2000 or XP are ok.