Slow opening menus

[Guest]

I have a client with four new computers that terminal serve in to my company
and run a third party application. Two of these four have a problem when
opening a menu item inside this application. When anyone logged into these
particular two machines opens a menu item in this application the menu takes
4-5 seconds to open on the client's machines. When we share their TS session
it pops right open for us here. Any account used on these two machines
exhibits the same problem.
Weird. Any ideas?

 

[Vera Noest [MVP]]

Have you checked the settings on the rdp client, under Options -
Experience?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

 

[Guest]

Yes. We have changed and played with them all. We can't duplicate it.
Apparently this was an issue last year, again when some new workstations were
brought on line, and someone (who is unknown) fixed it. How we do not know.

 

[Vera Noest [MVP]]

What OS and SP do you run on the Terminal Server? And on the client?
What kind of application is this? 32-bit or 16-bit? Inhouse developed
or commercial?
Is the problem limited to this application only? How are menus in
Word, Notepad, etc behaving when you run them in a TS session from
these clients?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

 

[Guest]

Turns out it was the display drivers. I thank you for your efforts.